Top Tech Jobs & Startup Jobs in Tokyo

Own post-sale strategy and relationships for a B2B SaaS customer portfolio across Japan and Korea. Drive product adoption, value realization, retention, renewals, and growth by advising technical and executive stakeholders, leading business reviews, addressing risks, and identifying expansion opportunities. Partner with Sales and cross-functional teams to resolve technical and commercial blockers, use customer insights and usage data to assess health, and translate business requirements into practical Dropbox solutions.

Own an Asia-Pacific territory for Adapt, AirDNA’s AI-powered dynamic pricing product. Prospect property management companies, sell to owners and revenue leaders, build ROI cases, run pilots, negotiate and close deals. Attend regional events, develop market relationships, provide customer feedback to product teams, and establish the sales playbook as the region’s founding seller. The role is remote within the territory and requires regular travel.

Manage and grow a portfolio of fintech partner relationships across the post-sales lifecycle. Responsibilities include revenue expansion, retention, trade monitoring, trade support, settlement coordination, issue escalation, partner feedback, executive engagement, and cross-functional collaboration with sales, finance, product, technology, and operations teams. The role supports Asia-related trading activities and requires Mandarin and English fluency, strong financial technology experience, and substantial trade support expertise.

Own the technical customer experience for APAC enterprise accounts, leading implementations from planning through launch and ongoing adoption. Configure and customize the platform, integrate systems, manage migrations, troubleshoot issues, and advise on security, compliance, cloud, APIs, identity, and AI-enabled workflows. Deliver training, workshops, documentation, and QBR insights while monitoring customer health and expansion opportunities. Partner cross-functionally with Sales, Customer Success, Product, Engineering, QA, and Security to resolve issues and communicate regional customer needs.

Provide fast, technical customer support across email, chat, and forums; triage bugs and requests, meet SLAs, collaborate with engineering, build product knowledge, identify documentation improvements, and participate in a 24/7 on-call rotation to resolve issues for ML-focused users.

Design, build, and deploy Tulip manufacturing solutions for Japanese enterprise customers. Responsibilities include identifying shop-floor improvement opportunities, integrating PLCs and MES/ERP and quality systems, troubleshooting software and operational workflows, leading customer deployments, advising on architecture and scalability, and translating customer feedback into reusable product capabilities. The role works directly with plant stakeholders and requires substantial travel, technical leadership, and fluent business-level Japanese and English.

Drive high-velocity pre-sales through live chat, demos, and email to qualify and convert leads. Create and manage a sales pipeline, demonstrate Zapier use-cases and APIs, and provide product feedback to improve sales collateral and processes. Collaborate cross-functionally and hit quota targets.

Lead technical discovery and design POCs for enterprise customers across APAC. Build prototypes with Deepgram SDKs/APIs, advise on architecture (cloud, self-hosted, hybrid), handle security/privacy compliance, triage evaluation issues, create reusable assets, and enable AEs and partners through demos and technical validation. Support evaluations through production launches and expansions.

Own the zero-to-one strategy and execution for RevenueCat’s user acquisition products. Research mobile acquisition workflows, identify high-value opportunities, define and test product hypotheses, collaborate with engineering and cross-functional teams, and ship measurable products or experiments. Serve as the internal expert on mobile performance marketing, attribution, privacy, acquisition economics, and how monetization data can improve user growth.

Serve as technical lead and trusted advisor for strategic Global Accounts to drive cross-sell and expansion across Acquia's DXP portfolio. Architect complex multi-product solutions, align technical roadmaps to business value for C-level stakeholders, design PoCs, mentor solutions engineering teams, influence product roadmap, and represent Acquia at industry events. Role requires international travel and working across time zones.