Key Account Sales Rep

Posted 10 Hours Ago
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Hiring Remotely in Japan
Remote
Senior level
Food • Retail • Agriculture • Manufacturing
At McCain Foods we know the importance that food plays in people's lives.
The Role
Manage and grow McCain’s Japan QSR key accounts by developing account and joint business plans, driving market share, opening new accounts, optimizing category performance, and coordinating customer meetings. The role requires strong sales and key account management experience, bilingual Japanese and English communication, commercial acumen, forecasting, KPI ownership, and collaboration with distributors and internal teams. Domestic and international travel is required.
Summary Generated by Built In
Position Title:Key Account Sales Rep
Position Type: Regular - Full-Time
Requisition ID: 44980
Position Summary :
To develop McCain's business with Key Accounts (QSR) to achieve market share leadership in line with the company's growth ambition.
Overall direct responsibility for managing & developing Japan QSR market share through McCain Selling Systems Scheme.
Responsibilities and Accountabilities :
  • Develop and execute Account Plans and Joint Business Plans (JBPs) with Key Accounts in QSR channel.

  • Facilitate Top-To-Top (T2T) meetings between McCain senior management and the Key Account, including Quarterly Business Reviews (QBR).

  • Perform regular operational weekly/monthly performance review meetings and follow-up execution of JBPs.

  • Optimization of Key Accounts category management (right SKUs, right price, right promotion, etc.)

  • Identify new Key Accounts and develop insight-driven strategies and selling propositions to open the accounts and grow the business.

  • Facilitation of QSR menu expansion and penetration via sharing of insights, sampling, selling propositions and QSR requirements with distributors.

  • Operations Management - ensure customer satisfaction/service levels achieved, and forecasting accuracy targets achieved.

  • Alignment and execution of QSR strategy.

  • Effectively performs general administrative requirements in an accurate and timely manner in both English and Japanese.

  • Deliverables:

  1. AOC (Annual Operating Commitment) Monthly & Annual targets and KPI's.

  1. Volume, Sell Out, NPS, GP and GM%

  1. New Account Opening and LTO (QSR)

Skills Requirements :
Academic:
  • Must have: Bachelor's degree or equivalent

  • Nice to have: MBA or Postgraduate

Professional/Technical Accreditations:
Must have:
  1. Experience and knowledge in Key Account Management, preferably in either Retail/FMCG and/or Foods Service.

  1. Japanese and English Proficiencies (e.g. Being able to lead a business meeting in English, present complex topics and be able to document key actions items and outcomes)

  1. Basic OA skills MS Excel/Word/Outlook and efficient PowerPoint

Nice to have: CRM Experiences, Salesforce
Working Relationships and Key Contacts:
Internal: Regional and Global Senior Level Managers, Sales Managers, Sales Representatives, Marketing, Supply Chain, Finance, Quality and Sourcing plant management team,
External: QSR Accounts, Distributors
Competencies:
Technical & Commercial Competencies
  • 5+ years of successful sales experience in FMCG and/or Foodservice industries.

  • 5+ years of Key Account Management experience.

  • Proven ability to develop and execute Joint Business Plans (JBPs) by aligning customer priorities with business objectives.

  • Strong commercial and financial acumen, including market analysis and data-driven decision making.

  • Ability to proactively identify opportunities and risks and develop effective action plans.

  • Project management experience is an advantage.

  • Strong interest in understanding QSR customers, menus, operations, and market trends.

  • Passion for driving growth, winning new opportunities, and delivering results.

Core Behavioral Competencies
  • Consistent track record of achieving or exceeding sales targets.

  • Highly self-motivated, results-oriented, and able to work independently with minimal supervision.

  • Strong growth mindset, resilience, and a proactive "can-do" attitude.

  • Excellent communication, presentation, and relationship-building skills.

  • Strong time management and organizational skills.

  • Fluent in Japanese and proficient in written and spoken English.

  • Confident in expressing ideas, challenging constructively, and influencing stakeholders.

Behaviors / Competencies and Description:
  • Drives Results

  1. Create a climate of individual and team pride in exceeding performance targets.

  1. Persists in accomplishing objectives despite obstacles and setbacks.

  • Accountability

  1. Acts with a clear sense of ownership.

  1. Takes personal responsibility for decisions, actions, and failures.

  1. Establishes clear responsibilities and processes for monitoring work and measuring results.

  • Customer Focus

  1. Identifies opportunities that benefit the customer.

  1. Builds and delivers solutions that meet customer expectations.

  1. Establishes and maintains effective customer relationships.

  • Drives Engagement

  1. Creates a positive and motivating working environment.

  1. Gives others appropriate latitude to get work done.

  1. Invites input from others.

Additional Information:
  • Must have: Holding a local driver's license.

  • Travels domestic and international to contribute our commitment for customer.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Sales
Location(s): JP - Japan : Other : Reference job description || JP - Japan : Kansai : Osaka || JP - Japan : Kanto : Tokyo
Company: McCain Foods (Japan) Limited

Skills Required

  • Bachelor’s degree or equivalent
  • Experience and knowledge in key account management, preferably in retail, FMCG, or foodservice
  • Fluent Japanese and proficient written and spoken English
  • Ability to lead business meetings in English and document actions and outcomes
  • Basic Microsoft Excel, Word, Outlook, and PowerPoint skills
  • At least 5 years of successful sales experience in FMCG and/or foodservice industries
  • At least 5 years of key account management experience
  • Proven ability to develop and execute Joint Business Plans
  • Strong commercial and financial acumen, including market analysis and data-driven decision-making
  • Track record of achieving or exceeding sales targets
  • Local driver’s license
  • MBA or postgraduate qualification
  • CRM experience, including Salesforce
  • Project management experience

What the Team is Saying

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McCain Foods

McCain Foods Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is often characterized as affordable or good, with medical, dental, and vision options supported by mental-health resources and an Employee and Family Assistance Program. Company materials also highlight wellbeing resources available to employees and families.
  • Retirement Support — A 401(k) with company match and other retirement options are presented as strong components of total rewards. Mentions of good matching and region-specific retirement support reinforce long-term financial benefits.
  • Leave & Time Off Breadth — PTO, sick time, paid holidays, and parental leave feature prominently across materials. Some locations note solid starting vacation and region-dependent leave programs.

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The Company
HQ: Florenceville-Bristol, NB
20,000 Employees
Year Founded: 1957

What We Do

The power it has to uplift and bring people, Guided by our purpose - Celebrating real connections through delicious, planet-friendly food - we believe that working together with our teams, business and community partners will bring sustainable growth and positive change - today, tomorrow and for generations to come. As a privately owned family company with over 60 years of experience, a presence in over 160 countries and a global team of 22,000 people, our values and culture are at the heart of everything we do. Our product quality, people and customer dedication help us achieve global sales in excess of CDN $10 billion. Through our investment and innovation, we continue to be a global leader in prepared potato products, including our famous French Fries and appetizers. We are passionate about supporting and developing our people-providing opportunities to grow and learn in their roles, as well as building careers for the long term.

Why Work With Us

We are working to bring digital tools and data into our processes to drive efficiency, automation and data-driven insights. From connecting our business, enabling our supply chain, supporting our customers, to reinventing agriculture. So if you are a tech expert looking to join a company transforming technology, think of McCain.

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Employees engage in a combination of remote and on-site work.

In both our manufacturing plants and corporate offices, we believe connection brings out the best in our people. While in-office expectations will vary by role, flexibility is key. In our corporate offices, the hybrid standard is 3-days in office.

Typical time on-site: Flexible
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