Top Remote Jobs in Nagoya

The Private Credit / Australia Reporter will focus on covering leveraged finance and distressed companies in the Asia Pacific market. Responsibilities include breaking news on private credit deals, writing about market trends, collaborating with analysts, building industry contacts, and representing Reorg at events.

As a Senior Customer Support Engineer at Fivetran, you will collaborate with engineering to enhance troubleshooting tools and processes while leading technical projects. You'll mentor new team members, manage customer escalations, and ensure a positive support experience in a 24x7 environment.

As a Customer Support Engineer II at Fivetran, you will troubleshoot and resolve customer issues, working closely with clients to ensure satisfaction. The role involves investigating incidents using Fivetran's tools, collaborating with engineering on bug reports, and documenting solutions in the knowledge base. You'll need to work in a fast-paced, 24/7 environment, advocating for customers while building strong relationships. Communication and problem-solving skills are essential.

As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer cases, providing troubleshooting support, developing solutions, and collaborating with teams to drive issue resolution. The role focuses on ensuring customer success with a keen approach to preventative measures and knowledge sharing.

The Manager of Technical Support will oversee a global team of technical customer service engineers, focusing on managing team culture, driving process improvements, and ensuring customer satisfaction. The role involves acting as a Technical Incident Manager, implementing performance plans, and communicating with senior management regarding operational performance.