IT Jobs in Santa Ana, CA

Performs risk-based IT audits, technology control assessments, issue validation, and special projects. Evaluates IT general controls, application controls, cybersecurity, cloud environments, governance, system development, and regulatory compliance. Conducts risk assessments, audit testing, data analytics, workpaper preparation, reporting, and corrective-action validation while maintaining audit independence and stakeholder relationships.

Provides senior operational support for core applications and approximately 6,000 daily automations across Symitar, OpCon, UiPath, and Axway. Leads incident triage, root-cause analysis, monitoring, release coordination, application onboarding, vendor escalations, disaster recovery, and operational improvement. Mentors Level I and II staff, supports ITIL processes, manages operational initiatives, and participates in 24x7 on-call coverage.

Provides senior-level production application support for Symitar, OpCon, UiPath, Axway, and approximately 6,000 daily automations. Leads incident triage, root-cause analysis, monitoring, release and change coordination, application onboarding, vendor escalations, disaster recovery, and high-impact event recovery. Partners with development and automation teams to improve reliability, mentors junior support staff, manages operational initiatives, and participates in a 24x7 on-call rotation.

Account Director responsible for acquiring new customers, expanding existing accounts, managing territories, building sales pipelines, and closing complex cybersecurity software and consulting services deals ranging from $50,000 to $2 million. The role partners with consulting teams and security vendors, sells to C-level stakeholders, achieves a $1.1M+ gross profit quota, and develops long-term client relationships.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

Supports client IT assessments, transformation programs, and operational improvement initiatives. Evaluates IT operations, infrastructure, cloud environments, applications, vendors, costs, risks, and service delivery. Develops strategies, operating models, roadmaps, governance frameworks, financial models, dashboards, and executive presentations. Coordinates workstreams, stakeholder interviews, requirements, and implementation activities while contributing to proposals, methodologies, and junior team guidance.

Participate in IT audit and consulting engagements, including SOC, ISO, cybersecurity, IT general controls, and internal audits. Evaluate client platforms, control environments, process risks, audit evidence, and control effectiveness; develop tests, write reports, analyze operational data, interview C-suite clients, and identify or resolve audit issues while applying relevant professional standards and regulations.

Own and administer the company’s Atlassian Cloud environment, including Jira, Confluence, Atlassian Guard, licensing, permissions, security, workflows, automation, and integrations. Build REST API, webhook, Forge, and Connect integrations; automate manual processes; and manage an enterprise AI gateway. Develop AI governance policies covering acceptable use, data handling, and vendor/model risk. Document configurations, train users and administrators, and partner cross-functionally with Security and Legal.

Lead and build IT and cybersecurity functions, own the system security plan, prepare for CMMC Level 2 certification, integrate business systems, provide hands-on IT support, and scale security and IT teams in a hardware-plus-software startup.

Consult with CFOs/CIOs to assess client infrastructure, vendor contracts, and pricing to develop and negotiate expense-reduction strategies. Analyze and present data, manage project timelines, monitor industry trends, support sales with value propositions, and maintain client and vendor relationships to deliver measurable cost savings.