Oversee data collection, trend analysis, and outcomes reporting. Advise senior leadership on metrics, build dashboards and Power BI reports, and prepare board reporting. Design and maintain Azure Data Factory pipelines, develop and optimize SQL and Python analyses, monitor data quality, and collaborate across departments.

Analyzes product complaint data to ensure regulatory compliance, prepares reports, identifies process improvement areas, and develops data analysis tools.

Lead metadata and data catalog operations: curate metadata, document lineage, maintain business glossary, develop governance procedures, enable stewards, support catalog onboarding, and produce metrics to improve metadata quality and adoption across enterprise data domains.