Provides WIOA case management and quality assurance for adult and dislocated worker participants. Responsibilities include intake, eligibility, assessments, employment plans, career planning, job development, follow-up services, documentation reviews, file audits, compliance monitoring, CalJOBS data management, reporting, staff training, and corrective feedback. The role manages participant caseloads, supports job retention and economic self-sufficiency, and collaborates with leadership to improve program quality and compliance.