IT Jobs in Santa Clara, CA

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Conduct IT audits of digital environments, internal controls, cybersecurity measures, data and AI systems, governance, and regulatory compliance. Analyze risks, assess data quality, collaborate with clients, develop recommendations, apply IT governance and auditing frameworks, and mentor junior team members while maintaining professional standards.

Own IT internal audit projects and portions of the SOX program, including ITGC and ITAC testing, risk assessment, controls evaluation, remediation, and audit reporting. Partner with audit, finance, engineering, process owners, external auditors, and co-sourcing partners. Help establish an AI audit methodology and implement AI-enabled audit efficiencies while maintaining quality, independence, and reliability.

Provide high-touch IT support to executives across office, travel, and home environments. Diagnose and resolve hardware, software, mobile-device, operating-system, and video-conferencing issues across Windows and macOS. Manage support queues, installations, break/fix work, documentation, knowledge resources, and asset tracking. Build strong client relationships, communicate technical concepts clearly, support AI tools and security policies, and provide independent on-call and after-hours support in an on-site environment.

Leads digital assurance and IT audit engagements assessing financial statements, internal controls, cybersecurity, data and AI systems, governance, privacy compliance, SOX controls, and regulatory adherence. Manages complex projects, advises clients, coaches diverse teams, validates outcomes, communicates findings, and reinforces professional and technical standards. The role requires strategic problem-solving, systems thinking, and collaboration with stakeholders to strengthen trust in digital environments.

Leads IT audit and SOX/internal controls engagements across industries, including planning, budgeting, execution, compliance assessment, risk mitigation, and reporting. Manages client accounts and teams, supports internal audit transformation and co-sourcing models, applies AI and data analysis to improve audit processes, and coaches junior staff. The role also requires stakeholder management, conflict resolution, strategic planning, and adherence to professional, technical, independence, and conduct standards.

Lead SAP compliance and IT controls engagements: analyze requirements, implement security and GRC solutions, manage client relationships, coach teams, deploy compliance technology, and ensure regulatory adherence and audit readiness.

Leads IT audit engagements assessing digital environments, processes, controls, cybersecurity, data integrity, and AI systems. Manages client relationships, audit teams, project delivery, compliance challenges, data quality validation, governance improvements, and risk management. The role also involves mentoring staff, applying IT governance frameworks, promoting innovative audit technologies, and ensuring assurance standards are met.

Lead the strategy, development, and launch of Cisco IQ Platform components, including platform tools, AI models, and autonomous agents. Drive enterprise-scale platform initiatives from conception through launch, balancing developer and customer needs. Partner with product teams across Cisco business groups to deliver scalable, secure, modular solutions while maintaining architectural integrity and improving customer value and product adoption.

Execute and report on IT internal audit, SOX compliance, IT risk management, and IT control assessments. Evaluate control design and operating effectiveness across applications, infrastructure, operating systems, databases, ERP platforms, cybersecurity, GRC, and IAM environments. Collaborate with clients and internal teams to identify risks, improve controls, and deliver engagements. The role requires strong analytical, communication, organizational, project management, and client service skills, with travel as needed.

Executes IT internal audits, SOX and IT control assessments, risk management reviews, and control testing for clients. Assesses IT systems, infrastructure, ERP configurations, GRC and IAM solutions, and reports engagement results. Collaborates with project teams and clients to design and improve controls, manage multiple engagements, and deliver advisory services. Requires strong analytical, communication, organizational, and project management skills, with travel as needed.

Leads IT infrastructure and operations across hybrid cloud, on-premises, HPC, engineering compute, storage, networking, security, CI/CD, and employee technology. Owns capacity planning, disaster recovery, IAM, endpoint security, compliance readiness, service desk operations, budgets, vendors, and facilities technology. Manages and grows the IT team while supporting semiconductor and AI engineering workloads, protecting design IP, and ensuring infrastructure readiness for tape-outs and product releases.

Administer and improve enterprise infrastructure across Linux, Windows, macOS, cloud, virtualization, networking, storage, backup, identity, and endpoints. Develop automation, maintain secure configurations, monitor systems, remediate vulnerabilities, investigate incidents, and support compliance initiatives. Provide Tier 2/3 desktop engineering, device provisioning, onboarding and offboarding, endpoint management, troubleshooting, and documentation. Collaborate with engineering, security, and operations teams to deliver reliable, scalable, and secure infrastructure.

Lead end-to-end IT infrastructure deployment programs for NVIDIA offices, labs, and sites across the Americas. Manage planning, dependencies, risks, budgets, vendors, procurement, installation, validation, go-live, and operational handoff. Coordinate technical and non-technical stakeholders across IT, Facilities, Engineering, Security, and external partners. Improve deployment processes, resolve blockers, communicate with executives, and deliver infrastructure supporting relocations, expansions, buildouts, and site upgrades.

Supports enterprise laboratory operations applications and digital solutions across global engineering, research, and manufacturing labs. Responsibilities include requirements gathering, functional specifications, application enhancements, user acceptance testing, incident resolution, process optimization, laboratory onboarding, mobile and peripheral device coordination, equipment automation integrations, access management, security compliance, documentation, training, and global operational support.

Manage enterprise Windows and macOS endpoints, Microsoft 365 services, identity and access systems, security controls, automations, integrations, and ServiceNow configurations. Administer Intune, Jamf Pro, Okta, PowerShell, and Microsoft security tools while improving operational efficiency. Provide advanced troubleshooting, executive white-glove support, Zoom Rooms and conference room AV support, and escalation management for complex technical issues.

Leads IT sourcing initiatives across software, SaaS, cloud, hardware, telecommunications, and technology services. Manages spend analysis, supplier research, RFx processes, negotiations, business cases, contract support, supplier performance, and category management. Partners with IT, Finance, Contracts, Security, Privacy, and business stakeholders to optimize costs, mitigate risks, and deliver value. Develops sourcing strategies, analyzes proposals and commercial models, tracks savings and performance, and manages multiple cross-functional projects.

Provide first-line, on-site technical support for Windows and macOS users; troubleshoot hardware, printers, and basic networking (TCP/IP, DNS, DHCP); manage onboarding/offboarding; use ticketing systems and escalate complex issues to specialist teams; support after-hours on-call as needed while delivering strong customer service.

Provides on-site IT support for employees, executives, and new hires. Responsibilities include troubleshooting hardware, software, networking, and SaaS issues; executive support; onboarding and identity lifecycle management; device inventory and logistics; endpoint patching and software deployment; vulnerability remediation; office infrastructure support; and maintaining technical documentation. The role requires strong macOS and Windows expertise, ITSM, Okta, Atlassian Cloud, networking, and customer service skills.

Leads full-cycle recruiting for IT and other business-unit roles, partnering with hiring managers to define needs, develop sourcing strategies, identify passive candidates, screen applicants, and manage hiring processes. Builds talent pipelines, supports diversity initiatives, trains managers on interviewing, uses recruiting data to influence decisions, and drives process improvements. Requires strong stakeholder management, communication, organization, judgment, and the ability to manage multiple requisitions and projects.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Leads product design strategy and a 20+ person team responsible for ServiceNow’s ITSM portfolio. Drives AI-native, human-centered experiences across Incident, Problem, and Change Management; partners with Product and Engineering on strategy and roadmaps; develops design managers and individual contributors; elevates craft excellence; and leads large-scale design transformation across enterprise workflows.

Leads IT risk advisory consulting engagements, including IT general controls, SOX compliance, ERP and application control reviews, and cybersecurity risk assessments. Evaluates control design and effectiveness, analyzes system data and logs, develops risk-control matrices and testing strategies, manages project plans and budgets, reviews consultant work, and communicates findings and recommendations to clients and executives. Builds client relationships, mentors staff, and stays current on emerging technology risks and regulatory frameworks.

Supports semiconductor laboratory IT applications, operational systems, mobility and endpoint solutions, equipment connectivity, access management, and security processes. Gathers requirements, coordinates enhancements and UAT, manages incidents and onboarding, troubleshoots integrations, maintains documentation, and partners with global stakeholders and technical teams to improve reliability, compliance, and user adoption.