IT Jobs in Sunnyvale, CA

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Conduct IT audits of digital environments, internal controls, cybersecurity measures, data and AI systems, governance, and regulatory compliance. Analyze risks, assess data quality, collaborate with clients, develop recommendations, apply IT governance and auditing frameworks, and mentor junior team members while maintaining professional standards.

Own IT internal audit projects and portions of the SOX program, including ITGC and ITAC testing, risk assessment, controls evaluation, remediation, and audit reporting. Partner with audit, finance, engineering, process owners, external auditors, and co-sourcing partners. Help establish an AI audit methodology and implement AI-enabled audit efficiencies while maintaining quality, independence, and reliability.

Design and build scalable corporate IT infrastructure; respond to help-desk requests and provide onsite/remote technical support; administer systems across Linux, Windows, and Mac; manage networking (VPN, DNS, firewalls, switches) and SaaS integrations; create IT processes and lead platform implementations for global teams.

Lead strategy and operations for high-availability enterprise platforms (HP NonStop, Stratus, mainframe, Linux/x86). Drive modernization, resiliency, capacity planning, incident/problem management, security and compliance, vendor and budget management, and engineering leadership for 24x7 mission-critical infrastructure. Present metrics to executives and coordinate cross-functional initiatives.

Leads global SAP solution architecture and transformation for opportunity-to-order, configure-to-order, engineer-to-order, complex product configuration, sales order BOMs, pricing, billing, and BRIM. Owns architecture roadmaps, governance, deployments, integrations, and business-case development while managing global architects and functional teams. Partners with senior stakeholders, system integrators, and vendors to deliver scalable S/4HANA solutions and measurable business value.

Supports AI agent and Claude skill development for IT and security workflows, including MCP connector integration, prompt engineering, testing, and documentation. Assists with security operations such as log review, alert triage, and incident documentation. Provides IT operations and helpdesk support involving hardware procurement, onboarding and offboarding, Jamf device management, SaaS access requests, and Confluence knowledge-base maintenance.

Leads digital assurance and IT audit engagements assessing financial statements, internal controls, cybersecurity, data and AI systems, governance, privacy compliance, SOX controls, and regulatory adherence. Manages complex projects, advises clients, coaches diverse teams, validates outcomes, communicates findings, and reinforces professional and technical standards. The role requires strategic problem-solving, systems thinking, and collaboration with stakeholders to strengthen trust in digital environments.

Leads IT audit and SOX/internal controls engagements across industries, including planning, budgeting, execution, compliance assessment, risk mitigation, and reporting. Manages client accounts and teams, supports internal audit transformation and co-sourcing models, applies AI and data analysis to improve audit processes, and coaches junior staff. The role also requires stakeholder management, conflict resolution, strategic planning, and adherence to professional, technical, independence, and conduct standards.

Lead SAP compliance and IT controls engagements: analyze requirements, implement security and GRC solutions, manage client relationships, coach teams, deploy compliance technology, and ensure regulatory adherence and audit readiness.

Leads IT audit engagements assessing digital environments, processes, controls, cybersecurity, data integrity, and AI systems. Manages client relationships, audit teams, project delivery, compliance challenges, data quality validation, governance improvements, and risk management. The role also involves mentoring staff, applying IT governance frameworks, promoting innovative audit technologies, and ensuring assurance standards are met.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.

Leads IT infrastructure and operations across hybrid cloud, on-premises, HPC, engineering compute, storage, networking, security, CI/CD, and employee technology. Owns capacity planning, disaster recovery, IAM, endpoint security, compliance readiness, service desk operations, budgets, vendors, and facilities technology. Manages and grows the IT team while supporting semiconductor and AI engineering workloads, protecting design IP, and ensuring infrastructure readiness for tape-outs and product releases.

Administer and improve enterprise infrastructure across Linux, Windows, macOS, cloud, virtualization, networking, storage, backup, identity, and endpoints. Develop automation, maintain secure configurations, monitor systems, remediate vulnerabilities, investigate incidents, and support compliance initiatives. Provide Tier 2/3 desktop engineering, device provisioning, onboarding and offboarding, endpoint management, troubleshooting, and documentation. Collaborate with engineering, security, and operations teams to deliver reliable, scalable, and secure infrastructure.

Lead end-to-end IT infrastructure deployment programs for NVIDIA offices, labs, and sites across the Americas. Manage planning, dependencies, risks, budgets, vendors, procurement, installation, validation, go-live, and operational handoff. Coordinate technical and non-technical stakeholders across IT, Facilities, Engineering, Security, and external partners. Improve deployment processes, resolve blockers, communicate with executives, and deliver infrastructure supporting relocations, expansions, buildouts, and site upgrades.

Supports enterprise laboratory operations applications and digital solutions across global engineering, research, and manufacturing labs. Responsibilities include requirements gathering, functional specifications, application enhancements, user acceptance testing, incident resolution, process optimization, laboratory onboarding, mobile and peripheral device coordination, equipment automation integrations, access management, security compliance, documentation, training, and global operational support.

Manage enterprise Windows and macOS endpoints, Microsoft 365 services, identity and access systems, security controls, automations, integrations, and ServiceNow configurations. Administer Intune, Jamf Pro, Okta, PowerShell, and Microsoft security tools while improving operational efficiency. Provide advanced troubleshooting, executive white-glove support, Zoom Rooms and conference room AV support, and escalation management for complex technical issues.

Leads IT sourcing initiatives across software, SaaS, cloud, hardware, telecommunications, and technology services. Manages spend analysis, supplier research, RFx processes, negotiations, business cases, contract support, supplier performance, and category management. Partners with IT, Finance, Contracts, Security, Privacy, and business stakeholders to optimize costs, mitigate risks, and deliver value. Develops sourcing strategies, analyzes proposals and commercial models, tracks savings and performance, and manages multiple cross-functional projects.

Provide first-line, on-site technical support for Windows and macOS users; troubleshoot hardware, printers, and basic networking (TCP/IP, DNS, DHCP); manage onboarding/offboarding; use ticketing systems and escalate complex issues to specialist teams; support after-hours on-call as needed while delivering strong customer service.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Leads product design strategy and a 20+ person team responsible for ServiceNow’s ITSM portfolio. Drives AI-native, human-centered experiences across Incident, Problem, and Change Management; partners with Product and Engineering on strategy and roadmaps; develops design managers and individual contributors; elevates craft excellence; and leads large-scale design transformation across enterprise workflows.

Leads IT risk advisory consulting engagements, including IT general controls, SOX compliance, ERP and application control reviews, and cybersecurity risk assessments. Evaluates control design and effectiveness, analyzes system data and logs, develops risk-control matrices and testing strategies, manages project plans and budgets, reviews consultant work, and communicates findings and recommendations to clients and executives. Builds client relationships, mentors staff, and stays current on emerging technology risks and regulatory frameworks.

Supports semiconductor laboratory IT applications, operational systems, mobility and endpoint solutions, equipment connectivity, access management, and security processes. Gathers requirements, coordinates enhancements and UAT, manages incidents and onboarding, troubleshoots integrations, maintains documentation, and partners with global stakeholders and technical teams to improve reliability, compliance, and user adoption.

Own NVIDIA IT’s workforce and operational planning, connecting business priorities, demand, roadmaps, capacity, costs, suppliers, skills, locations, and risk. Build scenario models, dashboards, governed data systems, workflow automation, and AI-enabled decision tools. Advise executives, translate complex analysis into recommendations, shape external workforce strategy, and drive cross-functional implementation with IT, Finance, HR, Procurement, Legal, and business teams.