Lead QA Engineer defines and drives test strategy and coverage for web and mobile products, leads test design/execution and automation reviews, manages defect documentation and metrics, collaborates with product and development, audits QA processes, and mentors QA engineers to improve quality and efficiency.

Manage and quality-assure a national and international correspondent network: recruit, onboard, train, route orders, maintain accounts and records, resolve escalations, collaborate with IT and service teams, and handle related accounting and jurisdictional research.