Manage and quality-assure a national and international correspondent network: recruit, onboard, train, route orders, maintain accounts and records, resolve escalations, collaborate with IT and service teams, and handle related accounting and jurisdictional research.

Lead QA Engineer defines and drives test strategy and coverage for web and mobile products, leads test design/execution and automation reviews, manages defect documentation and metrics, collaborates with product and development, audits QA processes, and mentors QA engineers to improve quality and efficiency.