Top Tech Jobs & Startup Jobs in Hamburg

Serve as trusted advisor for a portfolio of SaaS customers: onboard, train, monitor account health, report on metrics (NPS, retention, ARR), identify expansion/upsell opportunities, advocate customer needs internally, and improve customer success processes to reduce churn and drive growth.

Lead end-to-end Revenue Operations and GTM strategy, optimize Salesforce and the revenue tool stack, deliver forecasting rigor and analytics, build dashboards for leadership, manage and coach the RevOps team, and act as a strategic partner to the CRO to drive scalable, data-led growth.

Build and maintain highly available infrastructure for voice AI workloads: IaC with Pulumi, manage self-hosted Kubernetes, implement observability (Datadog/OpenTelemetry), run incident response (PagerDuty), automate CI/CD and integration testing, define SLAs/SLOs/SLIs, and ensure security and scalability.

Design and produce visual assets for web and print, translate requirements into user-centered UI/UX designs, collaborate with developers and marketing, manage multiple projects, and maintain brand consistency using Figma and Adobe Creative Suite.

Provide technical support for TraceLink's OPUS platform and related products, troubleshoot customer issues, escalate to engineering, and collaborate with cross-functional teams to resolve problems and maintain customer satisfaction.

Embed with strategic partners across EMEA to drive technical adoption of Coder: define architecture, build demos and workshops, co-create GTM plays, co-sell on high-value deals, produce repeatable enablement assets, and feed field insights into product and engineering.

Serve as strategic partner and main client contact for community management accounts. Lead and line-manage CM Leads and teams, coordinate cross-functional delivery, drive invoicing and KPIs (client retention), assist business development, and implement AI-enabled workflows to improve efficiency and profitability.

Support sales by demonstrating Cribl, running proofs of concept, answering technical questions, and documenting use cases. Collaborate with customers to solve telemetry, logs, metrics, IT operations, and security challenges. Remote-first role based in Germany with up to 30% travel and occasional work outside standard hours.

Own a product domain in Everstream's Supply Chain Risk Management platform: define customer problems, prioritise backlog, validate ideas with experiments, partner with Engineering and Data teams, and deliver analytics and decision-support capabilities that produce measurable business outcomes.

The Enterprise Account Executive will manage the full sales cycle, develop account plans, drive sales strategies, and nurture relationships with enterprise customers in the DACH region.