Top Tech Jobs & Startup Jobs in Quezon City

Leads delivery of a large-scale Federal Salesforce program, managing scope, schedule, budget, risks, reporting, release readiness, documentation, and cross-workstream coordination. Serves as the primary customer-facing contact for cleared Federal stakeholders, provides executive status reporting and dashboards, ensures compliance with Federal and Salesforce Government Cloud Plus requirements, and coordinates architects, developers, business analysts, and QA teams.

Own monthly and quarterly forecasting, budgeting, variance analysis, financial modeling, SaaS metrics reporting, board and investor reporting, cash flow planning, and financial systems improvement. Partner with department leaders on budget tracking and ad hoc analysis while supporting headcount and operating expense decisions.

Provides remote IT help desk support during US hours by triaging tickets, troubleshooting laptops, desktops, peripherals, and mobile devices, administering users and groups, documenting resolutions, and communicating empathetically with employees. Requires a structured troubleshooting approach, basic networking and security awareness, and proficiency with Microsoft 365 or Google Workspace. Candidates must supply a compliant work-from-home setup, dual monitors, headset, webcam, and reliable wired internet.

Develops and maintains front-end and back-end software solutions using .NET and C#. Responsibilities include requirements analysis, application design, coding, testing, debugging, API and database development, code reviews, production support, and Agile collaboration. The role also contributes to architectural standards, DevOps practices, CI/CD, risk mitigation, documentation, and product roadmap estimation while supporting moderately complex projects independently.

Develop server-side Java software for complex front-office capital markets, electronic trading, and financial systems. Build cloud-based, event-driven distributed systems using messaging technologies such as Aeron, and contribute to OMS, EMS, exchange, equities trading, and brokerage solutions. Collaborate in Agile teams, solve technical challenges, share knowledge, and participate in design, development, and technical interviews.

Manages strategic customer relationships, drives SolarWinds product adoption, supports retention and renewals, identifies expansion opportunities, resolves escalations, demonstrates customer value, and represents customer needs internally. The role requires strong IT knowledge across networking, security, databases, web technologies, cloud concepts, and SaaS, along with customer-facing experience and mentoring responsibilities.

Supports retirement plan participants with hardship withdrawal requests and general account inquiries. Reviews documentation, explains requirements and timelines, processes service transactions, documents interactions, escalates exceptions, and provides follow-up. The role alternates between hardship support and front-line call center responsibilities while meeting accuracy, productivity, attendance, and service standards.

Provide deposit account support by managing ACH returns, transfer reviews, account updates, disputes, transaction issues, and fraud escalations. Investigate customer account and payment concerns, document cases in Zendesk and Asana, support customers by phone and email, and help improve procedures. The role requires regulated U.S. consumer banking operations experience, strong communication, attention to detail, and the ability to work Pacific Time from the Philippines.

Provides Level I and II technical support for FactSet EMS and Portware trading platforms. Responsibilities include troubleshooting installation, connectivity, performance, security, crashes, and Office integration issues; monitoring support channels and Salesforce cases; escalating complex problems; maintaining hosted infrastructure; and participating in a 24/6 support rotation. The role also involves system maintenance, documentation, client assistance, and implementation projects.

Processes and applies customer payments in SAP, validates payments against invoices, clears suspense and on-account items, supports cargo release triggers, and maintains financial audit compliance. The role tracks productivity and KPIs, meets service-level deadlines, communicates with global teams, escalates variances, supports process improvements, and completes assigned projects. Candidates should have accounting or business education, OTC or accounts receivable experience, Excel proficiency, strong analytical and communication skills, and flexibility for night shifts.