Top Operations Management Jobs in Manila

Lead end-to-end process transitions in a BPO environment, manage onsite client engagements, assess and re-engineer processes and offshoring feasibility, oversee program management for small-to-medium engagements, and drive business development in select accounts.

The Operations Support Group Manager oversees a team providing operations support services, ensuring quality standards and compliance while improving processes and reducing losses.

Lead country-level finance operations for a large/complex operation: budgeting, financial close and reporting, collections, audits, controls, root-cause analysis, P&L preparation, sales support, process improvement, finance systems implementation, stakeholder partnership, and people management to ensure financial sustainability and operational efficiency.

Lead and execute multi-workstream projects to open and operate new autism care centers. Drive launch tasks (real estate, hiring, vendor contracts, EMR/HRIS migrations), build repeatable playbooks, support market operations and acquisitions, provide executive-level follow-through for the CEO, and create AI-native automations and documented workflows to scale operations.

Partner with executives to identify, prioritize, and implement AI opportunities across the organization. Develop AI roadmaps, evaluate technologies and vendors, redesign workflows, increase automation maturity, measure outcomes, establish AI governance, and drive business transformation to improve customer experience, productivity, and decision-making.

Lead multiple concurrent HealthTech, AI education, and eMarketing projects from planning through delivery. Build timelines, manage risks, coordinate cross-functional teams, run event and promotions calendars, optimize workflows using AI, maintain communication and documentation, and drive continuous operational improvement to ensure high-quality launches and stakeholder alignment.

Lead global marketing operations to improve attribution, pipeline contribution, and operational scalability. Drive CRM governance, customer intelligence use cases, AI-enabled automation, and cross-functional alignment with sales and demand generation to accelerate revenue and measure marketing impact.

Lead and optimize day-to-day operations for client accounts, manage operational teams and staffing, drive process improvements and KPIs, ensure service quality and client satisfaction, and collaborate with HR and cross-functional partners to support growth and employee development.

Lead vendor research and coordination, manage domain/DNS and app store admin, run email-marketing operations plumbing, oversee QA and site testing, handle contracts and hiring admin, and deliver a daily evidence-backed end-of-day report. Build playbooks, close loops on open items, and proactively own operational workflows for a launch-stage travel membership platform.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead daily crew case management operations, oversee high-complexity clinical and legal cases, coordinate shipboard and shoreside medical care, manage claims and disembarkations, run utilization reviews, develop crew health programs and policies, and supervise a case management team to ensure regulatory compliance and continuous improvement.

Support the COO in Markets Operations & Controls by driving governance, executive reporting, financial planning, KPI/MI discipline, meeting cadences, stakeholder communications, and operational delivery across the function.

Own and operate the firm's corporate IT and selected web properties: systems inventory, access controls, backups, monitoring, Cloudflare and AWS operations, CMS/website releases, endpoint and SaaS administration, AI tool lifecycles, security hygiene, support for employees, vendor coordination, and documentation of runbooks and incident procedures.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

Lead global Pipedrive architecture and automations, integrate sales and marketing tools, maintain data integrity, build dashboards, manage lead flows, support international sales teams, and document SOPs to optimize revenue operations.

Maintain accurate daily operational checklists, perform precise data entry and review, build and manage Google Sheets, catch and correct errors, and support the operations team with ad hoc tasks in a fully remote role.