Top IT Jobs in the Philippines

Gather and document business requirements for IT systems and software implementation projects. Lead workshops, maintain BRDs, BPDs, and requirements traceability matrices, define test cases, coordinate defect resolution, and support testing. Track project deliverables, risks, dependencies, timelines, and scope while collaborating with business, technical, and cross-functional stakeholders. Provide project updates and assist the Project Manager in coordinating activities through requirements, testing, and implementation.

Provides on-site and remote technical support for hardware, software, networking, and production application issues. Responsibilities include system monitoring, installations, troubleshooting, ticket management, incident response, escalation, asset inventory, onboarding and offboarding, documentation, software deployments, and vendor coordination. The role also supports network upgrades, endpoint tools, and critical incident communications while working with engineering and higher-tier IT teams.

Supports hardware refresh, including machine preparation, imaging, deployment, inventory audits, equipment testing, secure packaging, distribution, cable management, asset transport, and audiovisual equipment maintenance. The intern works onsite under IT staff supervision while completing academic OJT requirements.

Supports regional corporate technology projects through research, documentation, testing, solution development, digital tool enhancement, workflow mapping, automation, and implementation assistance. The intern collaborates with technology, product, and business teams, contributes innovation ideas, prepares presentations and reports, and experiments responsibly with AI tools to improve productivity and digital experiences.

The Territory Account Manager will manage key account relationships, set sales targets, execute evidence-based plans, and conduct market research for long-term sales growth.

Provides Level 1 and Level 2 service desk support for managed services customers, resolving technical issues and managing tickets through resolution. Administers Microsoft 365, Windows, Active Directory, Entra ID, networking, endpoints, backups, and infrastructure firmware. Supports cybersecurity initiatives, monitors alerts, assists with vulnerability remediation, maintains documentation, and meets service-level and customer satisfaction targets.

Provide day-to-day support, maintenance and troubleshooting of Genesys (on-premise and PureCloud) voice platforms; handle incidents/requests, install and troubleshoot SIP IP phones, assist migrations, create documentation and monitor platform performance.

Develops, operates, and maintains software solutions while leading engineering, quality assurance, release management, and service delivery. Builds and manages CI/CD capabilities, automates the software development lifecycle, drives continuous improvement, manages technical backlogs, and ensures operational excellence. The role also involves vendor governance, cross-cultural collaboration, project leadership, and communicating technical concepts to business and senior leadership.

Provides Tier 1 IT support through phone, chat, and email; manages tickets, resolves basic issues, performs password resets, troubleshoots Windows devices and peripherals, and escalates complex incidents. The role also documents solutions, maintains knowledge-base articles, guides users through self-service resources, supports higher-tier teams, and participates in training and IT projects. This is an on-site position requiring strong English communication and customer service skills.

Supports hardware refreshes through physical preparation, imaging, deployment, testing, and maintenance. Assists with IT asset audits, inventory compliance, equipment logistics, secure packaging, remote-worker distributions, cable management, and physical transport of IT assets. Maintains executive boardroom audiovisual and teleconferencing equipment under direct supervision while completing academic on-the-job training.

Provides supervised hands-on IT support experience through hardware refresh, machine imaging and deployment, asset audits, inventory compliance, equipment logistics, and work-from-home equipment distribution. The intern also assists with cable management, physical asset transportation, and testing and maintenance of boardroom audiovisual and teleconferencing equipment. The position is onsite, follows a rotating schedule, and fulfills academic OJT requirements.

Provides IT field service support, helps develop and implement best practices, advises business partners on processes, identifies technical solutions, and contributes to project tasks.

Supervise an IT asset management team to maintain accurate records, implement asset lifecycle and tracking strategies, improve processes, ensure compliance and safety, produce asset performance reports, train staff, and support operational governance through regular meetings and mandatory training completion.

Supports IT project governance, reporting, compliance, risk management, and performance monitoring. Establishes PMO processes, reviews project plans and progress reports, manages governance cadences, supports CMMI implementation, documents standards, and trains project managers on SDLC, PAG, CMMI, and project management best practices.

Own Manila’s enterprise network, including Wi-Fi, switches, routers, ISP connectivity, ExpressRoute hardware, firewalls, VPN, WAF, DNS, SSL, and VLANs. Support employee devices and accounts across four countries, managing provisioning, deprovisioning, asset inventory, and endpoint incidents. Implement HIPAA and SOC2 network controls, respond to security incidents, and design cloud-to-physical migration architecture with DevOps. Maintain high uptime, rapid patching, and security response KPIs while partnering with the CTO and cybersecurity leadership.

Lead end-to-end IT and OT operations for a manufacturing site or distribution center. Responsibilities include maintaining resilient, secure, and compliant infrastructure and applications; supporting manufacturing, logistics, and supply chain operations; leading digital technology projects; managing incidents, risks, and continuous improvement; implementing cybersecurity strategies across industrial control systems, networks, endpoints, and applications; and collaborating with cross-functional stakeholders.

Interns support end-to-end IT and operational technology for manufacturing sites or distribution centers. Responsibilities may include integrating digital technologies, supporting IT operations and infrastructure, managing incidents and changes, improving resilience and compliance, identifying cybersecurity threats, mitigating risks, and supporting security across industrial control systems, networks, endpoints, and applications. The role also involves project leadership, cross-functional collaboration, and continuous improvement.

Owns access provisioning, help desk operations, employee onboarding and offboarding, device management, and IT documentation. The role improves ticket resolution and provisioning processes, maintains audit-ready records, supports SOC 2 and HIPAA certification readiness, and identifies systemic issues, policy gaps, tooling improvements, and potential security risks across a remote-first organization.

Sell company products using basic selling skills, perform visual merchandising, and handle administrative tasks including inventory, ordering, and sales reporting. Full-time role; trainable candidates aged 18–30 with at least high-school education. Must be resourceful, innovative, and willing to be assigned elsewhere.

Sell products using basic selling skills, perform visual merchandising, maintain inventory, place orders, prepare sales reports, and assist with administrative tasks. Trainable and may be reassigned to other locations.

Sell products and support store sales through basic selling skills, visual merchandising, inventory counts, ordering, and sales reporting. Perform administrative tasks, adapt to reassignment, and participate in training. Full-time position at a retail partner outlet.

The Senior Salesforce IT Consultant will manage Salesforce platform administration, enhance functionalities, and support integrations. Requires extensive Salesforce experience and strong problem-solving skills.

Support POS installation, hardware configuration, product/inventory encoding, and transaction testing. Maintain Shopify site content, monitor analytics, assist SEO and marketing tasks, and produce basic reports and inventory spreadsheets under guidance.

Lead end-to-end delivery of internal global IT projects, managing scope, schedule, budget and quality. Coordinate virtual teams, vendors and stakeholders, apply governance (PRINCE2/Agile), manage risks and inter-dependencies, report to steering committees, and mentor project/product squad members to ensure solutions meet business outcomes and are supportable.

Manage and secure the companys IT infrastructure: design networks, select hardware/software, deploy applications, implement cybersecurity and disaster recovery, provide help desk support and technical training, manage IT projects, budgets, and HR-aligned asset/account workflows.