Top IT Jobs in the Philippines

Lead and support PCI compliance and IT risk management activities: maintain evidence repositories, validate controls, support audits, coordinate remediation with internal teams, produce compliance reporting, and drive continuous improvement toward proactive risk management.

Operate and improve network and IT systems for a distributed 24/7 workforce. Troubleshoot networks, endpoints, access and infrastructure, perform root cause analysis, automate and eliminate recurring issues, proactively monitor and harden systems, document and standardize processes, and independently own shifts and major incidents. Leadership-level role expects systemic improvements, automation, and raising team effectiveness.

Lead IT implementation and operations for Quality applications (ComplianceQuest/Salesforce QMS). Manage projects end-to-end, mitigate risks, coordinate cross-functional teams, ensure IT governance and compliance, maintain application performance, and drive stakeholder alignment and continuous improvement.

Lead end-to-end delivery and operations of Integrity and Law business applications. Manage projects, service delivery, vendor relationships, change and incident processes, application provisioning, governance, and IT consulting to ensure availability, compliance, and cost-effective operations.

Lead end-to-end delivery of IT facilities and infrastructure projects, managing scope, schedule, budget, risks, vendors, and cross-functional stakeholders. Ensure compliance with standards, drive governance and continuous improvement, produce technical documentation, reports, dashboards and executive communications to support project decision-making.

Design, build and maintain system integrations and workflow automations across business tools (CRM, ATS, HRIS, ERP). Troubleshoot data inconsistencies, gather requirements, document solutions, collaborate with TA/CS/Sales/HR, and provide IT support including ticket handling and device setup.

Provide Level 2 technical support and escalation for Microsoft-centric environments. Administer Microsoft 365 services, manage endpoints and identity, troubleshoot Windows/server issues, support device management, remediate security alerts, maintain documentation, and participate in rollouts and projects to ensure service reliability and compliance.

Provide high-level administrative support to the CIO and designated IT/Training leaders: manage calendars, prepare agendas and notes, track action items, draft correspondence, coordinate domestic and international travel and expenses, support contract/vendor onboarding and renewals, maintain records and SharePoint documentation, monitor project deliverables, and handle confidential information with discretion.

The IT Support Engineer performs installations, configurations, and maintenance of IT equipment, troubleshoots issues, and supports asset management and deployment activities.

The IT Specialist provides IT support, resolves helpdesk tickets, ensures compliance with security guidelines, and manages IT infrastructure and hardware/software.

Manage and secure company IT infrastructure: design networks, select hardware/software, deploy applications, implement cybersecurity and disaster recovery, provide help-desk support and training, run asset/account lifecycle and HR-aligned IT workflows, and ensure project delivery within scope and budget.

The IT Manager will oversee IT operations, ensure security and compliance, manage vendor relationships, and lead IT teams while aligning with business objectives.

Lead global SAP MM/WM/eWM support and solution design, manage system changes and complex customizing, oversee external developers/AMS, support SAP operations and interfaces, and drive process and system improvements across SCM and warehouse operations.

Lead and participate in IT audits across domestic and international operations: plan and execute audits, assess IT risks and controls (operating systems, databases, applications), perform SOX 404 testing and data analytics, identify control weaknesses, report findings to management, and collaborate with external auditors to recommend process improvements.

Lead incident response and reliability efforts for warehousing IT systems. Design, implement, and automate monitoring, alerting, and resilient architecture. Troubleshoot and perform root cause analysis, collaborate with engineering/DevOps, mentor team members, and manage on-call rotations to ensure high availability and performance.

Lead and manage Service Desk and End-User Computing teams to deliver day-to-day end-user support, incident and escalation management, and continuous improvement of ITIL-aligned processes. Own SLAs/OLAs, knowledge base, CSAT monitoring, and performance reporting; coordinate with Security Operations for incident response and drive AI/automation adoption across front-line support.

Provide tier III support for complex applications, hardware, and networks. Troubleshoot root causes, manage servers/databases/cloud services, mentor junior staff, document solutions, monitor security/performance, and participate in incident response with cross-team collaboration.

Provide voice-based customer operations supporting US clients: answer calls, coordinate caregiver schedules and staffing, support hiring and payroll workflows, manage service delivery platform, prepare staffing reports, and build relationships with field and US-based teams. Requires strong English, remote work discipline, and overnight Philippine shift availability.

Own and operate the firm's corporate IT and selected web properties: systems inventory, access controls, backups, monitoring, Cloudflare and AWS operations, CMS/website releases, endpoint and SaaS administration, AI tool lifecycles, security hygiene, support for employees, vendor coordination, and documentation of runbooks and incident procedures.

Provide Tier 1-2 helpdesk support for Windows, macOS, and Linux devices; administer cloud platforms and SaaS (Google Workspace, Microsoft 365, Slack, Jira); manage identity and access (Google SSO/IAM); monitor networking and security; manage IT asset lifecycle; support endpoint protection and MDM; assist with audits, off-hours maintenance, and periodic travel to other offices.

Lead and manage IT projects end-to-end, coordinate with US Segment Project Leads, create project plans, track tasks and risks, handle escalations, report status to stakeholders, and support hybrid night-shift delivery from the Quezon City site.

Provide Tier 2 remote technical support as escalation point via phone and email. Troubleshoot desktops, mobile devices and applications, document resolutions in ticketing system, escalate when needed, and drive ticket metrics and customer satisfaction.

The IT L2 Leader oversees operational activities within the IT Shared Services Center, ensuring effective service delivery and incident resolution. They coordinate L2 teams, monitor performance, identify improvement opportunities, and maintain service continuity.

The IT SSC Leader oversees IT Shared Services Center operations, ensuring service quality, operational efficiency, and alignment with business objectives while promoting continuous improvement.

The IT Auditor/Compliance Specialist will maintain and improve compliance with information security and health & safety frameworks, conduct audits, and ensure regulatory alignment.