Top IT Jobs in the Philippines

Provide hands-on IT support and operations for APAC employees: ticket management, complex troubleshooting, Google Workspace/Office365 and MDM support across Mac and Windows, hardware logistics (procurement, shipping, repairs), vendor management, onboarding/offboarding, security/access improvements, and project leadership to improve regional IT processes.

Provide administrative and clerical support to IT support and logistics operations, coordinate IT support activities, manage essential office tasks, improve processes, and collaborate with the team to ensure operational accuracy and efficiency.

Provide application expertise and implement best practices. Support strategic and tactical development, advise business partners on processes, identify technical solutions, and contribute to project tasks to improve IT application performance and business alignment.

Manage development, implementation, and maintenance of IT applications; lead and coordinate a team of IT professionals; align IT strategy with business objectives; ensure compliance and best practices; monitor performance metrics and drive continuous improvements to system functionality and user satisfaction.

Design, implement, operate and maintain IT network infrastructure across locations. Monitor utilization, patch equipment, enforce network security compliance, support network services, collaborate with vendors and regional teams, document infrastructure, and assist in projects and incident handling.

Provide 2nd-level global desktop and end-user computing support: manage queues, troubleshoot hardware/software, escalate to 3rd tier, support infrastructure tasks, participate in BAU projects, liaise with stakeholders, and maintain security, compliance, and customer-focused IT service delivery.

Lead and support PCI compliance and IT risk management activities: maintain evidence repositories, validate controls, support audits, coordinate remediation with internal teams, produce compliance reporting, and drive continuous improvement toward proactive risk management.

Operate and improve network and IT systems for a distributed 24/7 workforce. Troubleshoot networks, endpoints, access and infrastructure, perform root cause analysis, automate and eliminate recurring issues, proactively monitor and harden systems, document and standardize processes, and independently own shifts and major incidents. Leadership-level role expects systemic improvements, automation, and raising team effectiveness.

Lead IT implementation and operations for Quality applications (ComplianceQuest/Salesforce QMS). Manage projects end-to-end, mitigate risks, coordinate cross-functional teams, ensure IT governance and compliance, maintain application performance, and drive stakeholder alignment and continuous improvement.

Lead end-to-end delivery and operations of Integrity and Law business applications. Manage projects, service delivery, vendor relationships, change and incident processes, application provisioning, governance, and IT consulting to ensure availability, compliance, and cost-effective operations.

Lead end-to-end delivery of IT facilities and infrastructure projects, managing scope, schedule, budget, risks, vendors, and cross-functional stakeholders. Ensure compliance with standards, drive governance and continuous improvement, produce technical documentation, reports, dashboards and executive communications to support project decision-making.

Design, build and maintain system integrations and workflow automations across business tools (CRM, ATS, HRIS, ERP). Troubleshoot data inconsistencies, gather requirements, document solutions, collaborate with TA/CS/Sales/HR, and provide IT support including ticket handling and device setup.

Provide Level 2 technical support and escalation for Microsoft-centric environments. Administer Microsoft 365 services, manage endpoints and identity, troubleshoot Windows/server issues, support device management, remediate security alerts, maintain documentation, and participate in rollouts and projects to ensure service reliability and compliance.

Provide high-level administrative support to the CIO and designated IT/Training leaders: manage calendars, prepare agendas and notes, track action items, draft correspondence, coordinate domestic and international travel and expenses, support contract/vendor onboarding and renewals, maintain records and SharePoint documentation, monitor project deliverables, and handle confidential information with discretion.

The IT Support Engineer performs installations, configurations, and maintenance of IT equipment, troubleshoots issues, and supports asset management and deployment activities.

The IT Specialist provides IT support, resolves helpdesk tickets, ensures compliance with security guidelines, and manages IT infrastructure and hardware/software.

Manage and secure company IT infrastructure: design networks, select hardware/software, deploy applications, implement cybersecurity and disaster recovery, provide help-desk support and training, run asset/account lifecycle and HR-aligned IT workflows, and ensure project delivery within scope and budget.

The IT Manager will oversee IT operations, ensure security and compliance, manage vendor relationships, and lead IT teams while aligning with business objectives.

Lead global SAP MM/WM/eWM support and solution design, manage system changes and complex customizing, oversee external developers/AMS, support SAP operations and interfaces, and drive process and system improvements across SCM and warehouse operations.

Lead and participate in IT audits across domestic and international operations: plan and execute audits, assess IT risks and controls (operating systems, databases, applications), perform SOX 404 testing and data analytics, identify control weaknesses, report findings to management, and collaborate with external auditors to recommend process improvements.

Lead incident response and reliability efforts for warehousing IT systems. Design, implement, and automate monitoring, alerting, and resilient architecture. Troubleshoot and perform root cause analysis, collaborate with engineering/DevOps, mentor team members, and manage on-call rotations to ensure high availability and performance.

Lead and manage Service Desk and End-User Computing teams to deliver day-to-day end-user support, incident and escalation management, and continuous improvement of ITIL-aligned processes. Own SLAs/OLAs, knowledge base, CSAT monitoring, and performance reporting; coordinate with Security Operations for incident response and drive AI/automation adoption across front-line support.

Provide tier III support for complex applications, hardware, and networks. Troubleshoot root causes, manage servers/databases/cloud services, mentor junior staff, document solutions, monitor security/performance, and participate in incident response with cross-team collaboration.

Provide voice-based customer operations supporting US clients: answer calls, coordinate caregiver schedules and staffing, support hiring and payroll workflows, manage service delivery platform, prepare staffing reports, and build relationships with field and US-based teams. Requires strong English, remote work discipline, and overnight Philippine shift availability.

Own and operate the firm's corporate IT and selected web properties: systems inventory, access controls, backups, monitoring, Cloudflare and AWS operations, CMS/website releases, endpoint and SaaS administration, AI tool lifecycles, security hygiene, support for employees, vendor coordination, and documentation of runbooks and incident procedures.