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The Product Support Manager leads the regional Support Analysts team, ensuring exceptional customer service by managing case queues, mentoring team members, monitoring performance against KPIs, and collaborating with cross-functional teams. The role requires strong communication, problem-solving skills, and technical support experience with a focus on escalations, alongside fostering team growth through training and customer feedback integration.
The Performance Analyst will analyze data, develop KPIs, and provide actionable insights to improve business performance. Responsibilities include writing SQL queries for data extraction, creating performance reports and dashboards, and collaborating with stakeholders for data needs.
The Accounts Payable Analyst will handle processing PO and non-PO invoices, manage AP email communications, ensure timely payments, maintain vendor records, prepare journal entries, assist with audits, and recommend process improvements. This role requires effective communication with stakeholders and adherence to financial policies.
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As a Legal Administrator, you will serve as the first point of contact for legal administrative requests for the legal team in Australia and the UK. Responsibilities include managing emails, calendars, and contracts, maintaining records, optimizing workflows, and improving communication. You will contribute to the legal team's effectiveness through document preparation and project management.
Join Five9 as a SEC/Financial Reporting Analyst to prepare workpapers for internal and external financial reporting, maintain documentation, assist in SEC filings, and develop reporting structure to comply with new ESG rules. Bachelor's degree in Accounting required, CPA preferred. Prior audit experience in international CPA firm.
The AVP - Network Automation Engineer will design and implement network automation solutions in collaboration with various teams, translating manual processes into automated workflows. Responsibilities include developing and maintaining CI/CD pipelines, enhancing code quality, and working with tools such as Ansible, Python, and Docker to optimize network infrastructure.
As a Senior Software Engineer at GROW Inc, you will implement intuitive user interfaces, optimize database performance, conduct thorough testing, enhance security and performance, and collaborate with cross-functional teams while staying updated with the latest technologies.
The Insurance Verification Specialist will handle submission of claims to insurance companies, perform follow-ups, and communicate with legal offices to confirm representation for patients. Duties include verifying patient information in EMR systems, making outbound calls to retrieve policy details, handling inbound calls for benefit information, and maintaining HIPAA compliance.
Looking for a PEGA Engineer with at least 2 years of experience in a complex, regulated environment. Strong communication skills and experience in Agile/Scrum/DevOps projects are essential. Candidates should possess analytical skills and a conceptual understanding to help make decisions, while staying up to date with technology trends.
The Squad Lead manages a team of 6-10 engineers, focusing on performance evaluation, skill development, mentorship, and recruitment. They are accountable for delivering high-quality software solutions, ensuring the team ships solid code, and maintaining stakeholder relationships. Additionally, they drive continuous improvement practices and collaborate effectively within an agile environment.
The Java Developer will work within a multidisciplinary team to deliver applications in an agile environment. Responsibilities include developing mission-critical solutions using Java, Springboot, and RESTful APIs, supporting production efforts, and participating in CI/CD processes. Communication and adaptive problem-solving are key to fulfilling the role.
The Investment Accounting Senior Specialist will handle accounting, reporting, and analysis of impaired securities, ensuring compliance with Canadian GAAP, US GAAP, and STAT. Responsibilities include preparing reports, reconciling accounts, investigating variances, and supporting process improvements.
The Senior Quality Engineer will strategize, create, implement, and manage automated tests for software applications, collaborating with cross-functional teams and utilizing various testing frameworks and tools to enhance QA processes and drive quality.
Manulife is seeking an experienced Data Analyst to provide data-driven solutions and support business units. Responsibilities include data collection, transformation, visualization, and collaboration with cross-functional teams. Qualifications include a Bachelor's degree in Data Science or IT and 3+ years of experience in data gathering and analysis.
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