At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
We’re currently looking for a high caliber professional to join our team as Officer - HR e-Learning Developer, Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
· We empower our employees to manage their financial well-being and help them plan for the future.
· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
The HR e-Learning Developer supports the training efforts of the Human Resources Independent Compliance Risk Management Team. The candidate will develop e-learning learning materials by integrating adult learning theory and creativity into all design elements for the creation of interactive and effective learning experiences.
In this role, you are expected to:
- Develop new course materials, redesign, or update existing courses in authoring software.
- Responsible for the end-to-end course development process, including creating storyboard, designing and developing engaging and interactive e-learning courses, reviewing, testing, and publishing.
- Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citi standards.
- Create supporting material/media such as: videos, infographics, job aids, and simulations.
- Develop assessments, including knowledge checks or quizzes, to measure learners’ comprehension and ensure alignment with learning objectives.
- Work with subject matter experts to review, refine, and credibly challenge content and offer suggestions from a learning perspective.
- Perform course design review; provide feedback/suggestions on course design, grammar, functionality, consistency, images, spacing, etc.
- Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making.
- Create accessible course documentation.
- Provide and be receptive to feedback.
As a successful candidate, you’d ideally have the following skills and exposure:
- Excellent creativity and design skills, with the ability to cohesively integrate lines, color, shape, space, images, and typography to create visually appealing and well-structured courses.
- Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting.
- Proficient in Adobe Creative Suite: Photoshop, Illustrator, Microsoft Office: PowerPoint, Word, Outlook
- Ability to communicate professionally with all levels of management.
- Able to organize workload and manage multiple projects.
- Detail-oriented; ability to work in a fast-paced environment.
- Ability to perform duties with minimal direction.
- Bachelor’s degree in Instructional Design, Communication, or related field is preferred, master’s degree is a plus.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today!
https://jobs.citi.com/dei
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Job Family Group:
Human Resources------------------------------------------------------
Job Family:
Talent, Development, Learning & Diversity------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Skills Required
- Excellent creativity and design skills, including use of color, shape, space, imagery, typography, and layout
- Experience applying adult learning theory, practices, and methodologies to business training materials
- Proficiency in Adobe Creative Suite, including Photoshop and Illustrator
- Proficiency in Microsoft Office, including PowerPoint, Word, and Outlook
- Professional communication skills with all levels of management
- Ability to organize workload and manage multiple projects
- Detail-oriented and able to work in a fast-paced environment
- Ability to work with minimal direction
- Bachelor's degree in Instructional Design, Communication, or a related field
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
