Top Tech Jobs & Startup Jobs in Caloocan

Coordinate major incident response, lead war rooms, restore services, document incident timelines, and communicate status to stakeholders. Govern problem records, assign follow-up tasks, facilitate root-cause analysis sessions, track remediation against SLAs, and oversee problem closure. The role requires ServiceNow expertise, ITIL knowledge, strong communication, critical thinking, rotating shifts, and 24/7 on-call availability.

Validates invoice processing across subsidiaries and currencies, performs variance analyses, reviews purchase requisitions, prepares tax filings and audit documentation, and supports month-end close activities. The role also handles reconciliations, journal entries, stakeholder inquiries, compliance, and process improvements while managing small to medium-sized projects and collaborating across teams.

Lead and perform first-line control testing and risk assessments for the site. Manage audit coordination and remediation, maintain risk/control inventories, input issues into GRC, and provide training and control awareness. Partner with risk counterparts and management to implement sustainable risk and compliance programs.

Manage complex customer orders from intake through completion, including validation, entry, changes, renewals, migrations, disconnects, serviceability checks, and exception resolution. Coordinate with Sales, Project Management, Service Delivery, Engineering, and Billing teams while maintaining data integrity across multiple systems. Troubleshoot order fallout and system issues, meet quality and service objectives, and support process improvement and automation initiatives. The role requires night and weekend availability with a hybrid schedule in Pasig City.

Ensures accurate, compliant setup, administration, and maintenance of global projects and quotations in Microsoft Dynamics 365. Responsibilities include configuring project structures, billing schedules, financial dimensions, contracts, budgets, timesheets, journals, and project closures; maintaining databases and trackers; coordinating with opportunity owners and stakeholders; preparing reports; resolving system concerns with Business, IT, Finance, and HR; and identifying process improvements.

Supports the APAC and EMEA Benefits team by maintaining benefit content in the askHR system, drafting and updating articles, preparing employee communication materials, and assisting with related benefits tasks. The role offers exposure to benefits content management, employee communications, and professional HR writing in a multinational environment.

Manage and grow a portfolio of advertising technology clients by driving retention, value realization, upselling, and cross-selling. Lead business reviews, monitor account health, mitigate risks, advocate for client needs, and provide strategic recommendations. Develop agency partnerships, identify new business opportunities, deliver training, and share industry insights. The role requires strong client relationship management, commercial acumen, analytical ability, organization, and knowledge of AdTech, SaaS, or MarTech ecosystems.

Owns escalated consumer complaint cases from intake through closure. Investigates complex issues using Salesforce, Control Center, Athena, and similar tools; identifies root causes; coordinates with Payments Risk, EDD, Compliance, and other teams; maintains accurate case records; meets service-level deadlines; and recommends process improvements based on recurring complaint patterns.

Manage a large customer portfolio for Smartly’s advertising platform. Build relationships, provide training and product support, drive feature adoption, improve customer outcomes, and achieve renewals, expansion, satisfaction, and commercial targets. Collaborate with Sales, Marketing, Technical Solutions, Services, Product, and Engineering while contributing to customer success processes and initiatives.

Sell FX and Payment API solutions to SEA enterprise customers. Own full deal cycle from prospecting (with SDR support) to go-live, build and manage pipeline, meet revenue and KPI targets, develop GTM strategies, and collaborate cross-functionally to drive funnel conversion.