The Role
Leads network infrastructure operations, maintenance, design, construction, migrations, and service transfers for Japanese and international clients. Responsibilities include incident and change handling, documentation, stakeholder and customer communication, vendor coordination, and technical leadership across network, cloud, device, authentication, and security environments. The role requires fluent Japanese, business-level English, and hands-on experience with Cisco, Palo Alto, Fortinet, and F5 technologies.
Summary Generated by Built In
We are seeking an experienced IT Infrastructure Network Lead to oversee network operations, maintenance, design, and construction for Japanese and international clients. The ideal candidate will have strong networking expertise, leadership experience, and fluent Japanese language proficiency.
Key Responsibilities:
- Transfer network operations for Japanese and foreign companies.
- Handle network operations and maintenance for Japanese and foreign companies, including inquiry response, fault response, change handling, routine tasks, and operational support.
- Handle network design and construction for Japanese and foreign companies based on client needs.
- Communicate with various stakeholders at the project level.
- Support the management and operation of network infrastructure directly linked to customers' businesses.
- Lead the technical aspects of existing services, business support, operation transfer, and new construction while communicating with customers.
- Work across areas beyond networking, such as cloud, devices, authentication, and security, as opportunities arise.
- The work locations include the Azabudai Hills/Roppongi office, the Osaka branch, customer sites, and the data center in Mitaka, Japan.
Requirements
What are we looking for:
- 3+ years of experience as a network operations leader or network construction leader.
- Experience creating construction and operation documents using PowerPoint, Excel, or similar tools.
- Communication skills for coordinating with vendors and customers via email, telephone, and other channels.
- Understanding of and experience in the operation and construction of multiple products from Cisco, Palo Alto, Fortinet, and F5.
- Japanese language proficiency at a fluent level, with the ability to accurately and smoothly communicate complex business issues both orally and in writing.
- English language proficiency at a basic business level, with the ability to handle basic business communication and simple exchanges using translation tools.
Preferred Qualifications:
- Experience in network design, construction, operation design, and migration.
- Experience in network design, construction, and migration related to AWS or Azure cloud.
- Ability to build good relationships with customers and teams.
- Interest in a wide range of technologies and services and the ability to continuously grow.
- Ability to accept diverse cultures and ways of thinking.
Skills Required
- 3+ years of experience as a network operations leader or network construction leader
- Experience creating construction and operation documents using PowerPoint, Excel, or similar tools
- Communication skills for coordinating with vendors and customers via email, telephone, and other channels
- Understanding of and experience operating and constructing multiple products from Cisco, Palo Alto, Fortinet, and F5
- Fluent Japanese language proficiency, including accurate oral and written communication of complex business issues
- Basic business-level English proficiency
- Experience in network design, construction, operation design, and migration
- Experience in network design, construction, and migration related to AWS or Azure cloud
- Ability to build good relationships with customers and teams
- Interest in a wide range of technologies and services with ability to continuously grow
- Ability to accept diverse cultures and ways of thinking
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The Company
What We Do
NexusCorp LLC (operating as Nexus Corporation) helps businesses achieve their goals through custom software development, IT consulting, statement-of-work delivery, contingent workforce and direct-hire solutions, and payroll services. It designs, builds, tests, and maintains scalable digital applications; analyzes systems to improve technology use; and supplies specialized professionals and structured project delivery. Its client-first approach emphasizes compliance, integrity, innovation, and tailored business outcomes.
