IT Intern, AI and Operations

Posted 5 Hours Ago
Be an Early Applicant
Hiring Remotely in Sunnyvale, CA, USA
In-Office or Remote
Internship
Software
The Role
Supports AI agent and Claude skill development for IT and security workflows, including MCP connector integration, prompt engineering, testing, and documentation. Assists with security operations such as log review, alert triage, and incident documentation. Provides IT operations and helpdesk support involving hardware procurement, onboarding and offboarding, Jamf device management, SaaS access requests, and Confluence knowledge-base maintenance.
Summary Generated by Built In
We have an immediate opportunity for an organized undergraduate student to join our IT and Security team as AI & Operations Intern.
 
Our Intern will have an opportunity to accelerate their personal and professional growth through a professional learning environment.
 

About You

Under the direction of our VP of IT and Security, our Intern will add value and contribute to key IT and Security projects.
 
Duration:
 
We anticipate this position will work 40 hours per week and can be based in our Sunnyvale, CA office or remotely in the US.

What You'll Do (aka Responsibilities)

  • Claude Skill Development Design, build, and test Claude skills (SKILL.md) for IT and Security workflows, including writing skill descriptions, step-by-step instructions, and prompt logic that integrates with Azul's connected MCP servers.
  • AI Agent Design and Deployment Assist in scoping, building, and iterating on AI agents that automate repetitive IT and Security tasks, including tool selection, prompt engineering, and testing against real-world scenarios.
  • MCP Connector Integration and Testing Configure and validate MCP connector integrations (Slack, Atlassian, Asana, M365, Salesforce) within Claude, documenting tool behavior and flagging gaps or security considerations.
  • Security Operations Support Support the Security team with log review, alert triage, and incident documentation across Okta, Microsoft Purview, and Defender, following established investigation playbooks.
  • IT Operations and Helpdesk Assistance Assist with hardware procurement tracking, onboarding/offboarding tasks, Jamf device management, and SaaS access requests under the direction of the IT Operations team.
  • Documentation and Knowledge Base Maintenance Create and maintain internal documentation for AI tools, security procedures, and IT runbooks in Confluence, ensuring accuracy and accessibility for team members.

What You'll Bring (Education, Skills, Qualifications)

  • Education:  Currently enrolled in an Undergraduate degree program majoring in Engineering, Information Technology, Physics or appropriate degree with a minimum overall GPA of 3.4
  • Excellent organizational and time-management skills
  • Able to effectively manage competing priorities
  • Excellent written and verbal communication skills

Additional Details

  • Duration:  8-12 weeks
  • Weekly hours:  40
  • Location:  Sunnyvale, CA or Remote, US

Skills Required

  • Currently enrolled in an undergraduate degree program in Engineering, Information Technology, Physics, or a related field
  • Minimum overall GPA of 3.4
  • Excellent organizational and time-management skills
  • Ability to manage competing priorities effectively
  • Excellent written and verbal communication skills
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The Company
HQ: Sunnyvale, CA
400 Employees
Year Founded: 2002

What We Do

Azul is the only company 100% focused on Java, delivering the most trusted Java platform to the modern cloud enterprise. We provide the world’s best commercial support for OpenJDK to our customers by prioritizing their success, maintaining our unwavering commitment to innovation and excellence, and advancing Java through community leadership. Millions of Java developers, hundreds of millions of devices, and the world’s most highly regarded businesses - including 27% of the Fortune 100 - trust Azul to power their applications with exceptional capabilities, performance, security, value, and success. https://www.azul.com Twitter: @azulsystems Trademarked - AZUL, Zulu, Azul Zulu, Azul Zulu Prime, Azul Platform Prime, Azul Platform Core, Azul Intelligence Cloud, Azul Analytics Suite, Azul Optimizer Suite are either registered trademarks or trademarks of Azul Systems, registered in the U.S. and elsewhere. All other trademarks belong to their respective owners.

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