Top Tech Jobs & Startup Jobs in Berlin
The Customer Experience Manager leads customer satisfaction by managing service relationships and executing benefit strategies for assigned accounts. This role involves collaboration with consulting teams, ensuring high-quality service delivery, engaging in open enrollment presentations, and maintaining strong client relationships while staying informed on industry trends.
Lead the growth of Vandra, an AI-powered discount app, by defining the strategy, setting visions, and building a team. Drive customer acquisition and market experimentation to achieve significant revenue, ensuring alignment between commercial and product strategies while inspiring the team and executing innovative solutions.
As a Senior Product Manager at Attentive, you will lead efforts to ensure the quality of generative AI outputs, develop solutions to prevent quality issues, and innovate on brand messaging. You will collaborate with cross-functional teams to enhance the company’s AI-driven marketing platform and ensure meaningful customer interactions.
As a Customer Success Manager, you'll own relationships with Enterprise clients, delivering tailored marketing strategies and driving product adoption. You will forecast revenue, manage account growth, and analyze customer usage to enhance the client experience and identify product opportunities, working with cross-functional teams to maximize client satisfaction.
As a Sr. Manager of Strategic Customer Success, you'll lead a high-impact team focused on enhancing customer relationships and driving retention. Your role involves executing strategies for customer success, analyzing market trends, and collaborating with various teams to ensure an exceptional customer journey, while managing high-value customer portfolios and ensuring successful renewals.
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The Network Automation Engineer is responsible for managing on-prem to cloud networking, involving technology assessments, configuration, and lifecycle management. The role encompasses developing cloud management tooling, monitoring, and orchestration with a focus on automation and scalable engineering solutions, collaborating with Cloud and Security Teams throughout the project lifecycle.
The role involves gathering and documenting business requirements, communicating with internal development teams, monitoring risk, ensuring compliance with information security policies, and providing training. The analyst will also assist in audits, validate data accuracy, and mitigate security threats while suggesting process improvements.
The Senior Cognos Reporting Engineer will produce and maintain reports and interactive analytics dashboards using Cognos Analytics, focusing on data management and business intelligence in a collaborative environment. Responsibilities include authoring complex reports, designing data sets for analytics, supporting monthly reporting for Information Security programs, and conducting quality checks on reports.
The Development Associate will support prospect managers by developing strategies, coordinating events, drafting reports, and completing special projects. Strong communication skills and attention to detail are essential.
The Senior Administrative Assistant supports UEIS leadership by managing calendars, coordinating travel, processing expense reports, and assisting with special projects. Responsibilities also include office management and event management. The role requires strong communication, organization, and customer service skills, contributing to a positive work environment.
The Assistant Director of The HUB is responsible for providing enrollment-related support and counseling to students and families regarding enrollment policies, financial aid processes, and student account payments. They evaluate financial aid applications, resolve student enrollment issues, and maintain relationships with students and academic departments, while also delivering presentations and managing a student caseload.
The Sales Engineer at Automattic for Agencies is responsible for converting leads into agency customers and providing support with hosting and site management solutions. Key tasks include managing relationships, educating clients, onboarding new agencies, and achieving sales goals through effective communication and technical expertise.
As a Code Wrangler at Automattic, you'll collaborate in a global team to enhance WordPress and its ecosystem. This involves working with PHP and JavaScript, contributing to large-scale systems, engaging in code reviews, and participating in architectural discussions. You'll also focus on user experience and help improve software performance.
The Compliance Analyst at Weights & Biases is responsible for managing compliance projects, handling customer requests, maintaining internal controls, assisting with audits, and providing support to the Governance, Risk, and Compliance Manager. They ensure compliance with various security frameworks and prioritize work in coordination with cross-functional teams.
The Account Executive will drive new business for Weights & Biases by implementing sales strategies, managing the sales cycle, and achieving revenue objectives. The role involves generating leads, articulating the value proposition, and ensuring customer satisfaction while working closely with channel partners.
The Software Engineer will develop and improve Weave, a toolkit for tracking GenAI applications. Responsibilities include implementing APIs, designing integrations, enhancing backend performance, and incorporating user feedback to refine features.
The Customer Support Representative at WorkRamp will troubleshoot issues, assist customers via chat and email, and collaborate with product and engineering teams. Responsibilities include maintaining support ticketing systems, communicating technical concepts, and ensuring SLA response times are met. This role is pivotal in enhancing customer experience and providing feedback for product improvement.
The Director of Solutions Engineering will lead technical pre-sales activities, providing solution engineering support to the sales team, conducting demo presentations tailored to customer needs, creating supporting materials for key deals, and driving technical discovery sessions with customers, while ensuring compliance and integration with customer systems.
The Customer Support Manager will lead and grow a high-performing team, ensuring best-in-class customer support for a digital experience and virtual events SaaS platform. Responsibilities include managing support requests, building relationships with Product & Engineering teams, and dealing with escalated issues. They are expected to work flexible hours for operational efficiency across time zones.
The Account Manager will retain and grow existing customer relationships by acting as a trusted advisor, driving product usage, and generating additional revenue through project management and personalized recommendations. They will respond to user inquiries, onboard new accounts, and collaborate with various teams to enhance account growth.
As a Senior Project Manager at Mark43, you'll be responsible for deploying software in public safety agencies, developing project plans, managing timelines and budgets, coordinating resources, and reporting on project progress and risks. You'll also establish standard processes to ensure project success.
The Federal Solutions Engineer will identify customer needs and create tailored software solutions while working closely with the sales team and federal clients. Responsibilities include technical demonstrations, project planning, documentation creation, and ensuring compliance with federal standards.
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