Top Tech Jobs & Startup Jobs in Manila

Provide Tier 2 technical support for restaurant customers via phone, chat, SMS, WhatsApp and email. Troubleshoot issues, resolve tickets, escalate high-priority bugs to Product and Engineering, train customers on tools, and maintain customer satisfaction using Zendesk and other collaboration tools.

Support Client Executives and Brokers with client onboarding, policy placement, endorsements, renewals, and policy servicing tasks. Prepare and review quotes, contracts, tax schedules, and confirmation letters; maintain broking system records; coordinate with policy servicing, insurers, and country teams to resolve queries and ensure documentation accuracy and compliance.

Manage onboarding for new merchants: create and execute project plans, deliver training, configure accounts and integrations, maintain communication and documentation in Salesforce, escalate technical issues, and transition merchants to Support/Customer Success to achieve timely go-live.

The NICE AI Senior Consultant develops, tests, and delivers the NICE CXone AI software platform, focusing on implementing AI solutions and improving software features.

Researches and verifies corporate actions and dividends, inputs data into proprietary databases, monitors news for corporate action announcements, ensures data quality and evidence storage, supports US and APAC trading hours, answers client queries, coordinates with global teams, and works hybrid with at least two days in-office weekly.

Lead delivery and financial performance for PODs: manage scope, forecasts, margins, and utilization; drive SAFe-aligned execution, quality and defect prevention; manage stakeholders and governance; coach POD PMs/Scrum Masters; ensure compliance, production support, and hypercare readiness and incident resolution.

Lead and manage a quality team in a BPO environment to meet SLAs. Monitor transactions, coach staff, analyze performance data, run process meetings, handle escalations, coordinate with stakeholders, onboard and train new hires, and ensure compliance with policies and information security standards.

Provide first-level remote technical support by intake of calls/emails, documenting incidents in the ITSM tool, monitoring alerts, escalating per SOPs, using remote monitoring tools, maintaining Knowledge Base, meeting SLAs, and participating in continuous improvement and shift handovers.

Support project procurement and subcontracting: enforce policies, prepare RFIs/RFPs/RFQs, issue purchase orders and subcontracts, negotiate terms, maintain documentation, manage supplier relationships and performance, and liaise with stakeholders using procurement systems.

Lead and supervise the Record-to-Report payroll accounting function, provide guidance and direction to staff, administer company policies, exercise judgment within procedures, and manage exempt and non-exempt team members. Supports onboarding requirement for in-person Day 1 attendance.

Provide professional payroll accounting support including processing moderately complex payroll transactions, maintaining GAAP-compliant records, performing audits, and preparing special financial reports. Works under moderate supervision and participates in required in-person Day 1 onboarding.

Manage accounts receivable activities including contacting customers to collect balances, reconciling the AR ledger, researching payment discrepancies, resolving disputes, updating customer records, and participating in departmental projects and cross-training.

Lead end-to-end delivery of Professional Services projects, own project governance, reporting standards, data quality in PM tools, manage financials, and drive continuous improvement across processes and tooling.

Lead and coordinate multidisciplinary structural design activities within the Global Excellence Center, ensuring technical quality, cross-discipline alignment, timely deliverables, and compliance with standards. Act as single point of contact with client-facing leads, manage risks and interfaces, review design outputs, run design reviews, coach designers, and promote digital approaches such as BIM and parametric design to improve efficiency and consistency.

Manage, archive, control, and retrieve project documents for civil engineering projects. Maintain document logs, RFIs, approvals, migrations, audits, and provide status reports while ensuring quality and compliance.

Lead design and delivery of automated data pipelines and integrated digital platforms. Own end-to-end solutions, define architecture across data pipelines, APIs, backend services and web frontends, drive adoption of Azure/Databricks/Python toolchain, mentor teams, ensure performance, security, and scalability, and engage stakeholders to translate business needs into production digital solutions.