Top Tech Jobs & Startup Jobs in Manila

The Senior Technical Account Manager is responsible for managing enterprise account relationships, ensuring successful contract fulfillment, and enhancing customer satisfaction. They act as advocates for customers, engage cross-functional teams to resolve issues, and leverage technical knowledge of NICE products to drive ROI. Additionally, they provide coaching and recommendations for product enhancement, while coordinating projects and maintaining productive relationships with various stakeholders in the customer's organization.

The Global Designated Support Engineer at NICE provides technical support to resolve connectivity issues related to their product suite. Responsibilities include troubleshooting customer issues, managing incidents through a ticketing system, and collaborating with various departments to deliver satisfactory solutions while ensuring positive customer experiences.

The Associate Technical Support Engineer provides technical assistance to customers using contact center software. Responsibilities include troubleshooting issues, maintaining communication with customers, and collaborating with colleagues for timely issue resolution, ensuring customer satisfaction throughout the process.

As a Staff Software Engineer (Front End) at Agoda, you'll design and optimize user interfaces, collaborate across teams to deliver high-quality web applications, and mentor junior developers while adhering to best practices and improving application performance.

As a Staff Software Engineer, you will own mission-critical systems, build high-volume platforms using React and GraphQL, mentor team members, and drive major architectural changes leading to technical advancements at Agoda.

As a Partner Executive at Agoda, you will grow the coverage and quality of Agoda's supply network by managing a portfolio of emerging partners. Your responsibilities include contacting potential partners, encouraging registration, training partners on Agoda's technologies, and tracking project progress. Success in this role involves strong communication, analysis skills, and the ability to work under pressure.

The Database Engineer is responsible for administering Oracle databases and supporting other database platforms, ensuring optimal performance, monitoring production environments, conducting root cause analyses, and implementing backup strategies. They will also support client environments and participate in training sessions while integrating risk management processes.