IT Project Manager

Posted 8 Days Ago
Be an Early Applicant
Quezon City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Fintech • Insurance • Financial Services
The Role
Lead and manage IT projects end-to-end, coordinate with US Segment Project Leads, create project plans, track tasks and risks, handle escalations, report status to stakeholders, and support hybrid night-shift delivery from the Quezon City site.
Summary Generated by Built In

We’re looking for an IT Project Manager to join our Technology team at MBPS. In this role, you will have the opportunity to lead and support critical projects that directly contribute to strengthening our operational efficiency and service delivery. As a partner to US Segment Project Leads, you will help drive project planning, manage risks, and ensure timely communication that keeps stakeholders informed and aligned.

Position Responsibilities:

  • Manage assigned projects and ensure timely reporting to stakeholders and management.

  • Possess excellent skills in escalation handling, planning, organizing, and communication.

  • Maintain high organization and track multiple priorities with varying deadlines; adapt and provide support as needed.

  • Identify and mitigate key risks, reporting to stakeholders.

  • Manage tasks and issues throughout the project lifecycle.

  • Collaborate with US Segment Project Leads/Owners to develop project plans.

  • Coordinate deliverables and status updates.

  • Perform other duties and responsibilities as assigned by the manager.

  • Amenable to work UP Ayala Technohub (Quezon City)

  • Amenable to work on a hybrid set-up (3x a week onsite)

  • Amenable to work in night shift schedule

Required Qualifications:

  • Minimum of 5 years in a Project Management role

  • Bachelor’s degree or equivalent experience in a relevant field (Business, Project Management, or related discipline)

  • PM Certifications such as PMP or PRINCE2

  • Proficient with JIRA, Confluence, Planview, M365 Power Platform (Power Apps, Power BI, Power Automate), and Office 365 Tools

Preferred Qualifications:

  • Strong project management skills with experience building clear and goal-oriented plans, coordinating timelines, deliverables, and reporting.

  • Excellent escalation handling, planning, organization, and communication abilities.

  • Ability to manage multiple priorities, adapt quickly, and maintain high attention to detail.

  • Ability to effectively apply project management methodologies and ensure that the necessary technical 
    skills are included with the project team and utilized appropriately

  • Ability to think strategically, assess alternatives for short-and long-term impacts and act decisively

  • Ability to work independently and take ownership of assigned projects.

  • Confident communicator with clear verbal and written communication skills.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

Skills Required

  • Minimum of 5 years in a Project Management role
  • Bachelor's degree or equivalent experience in Business, Project Management, or related discipline
  • PM Certification such as PMP or PRINCE2
  • Proficiency with JIRA
  • Proficiency with Confluence
  • Proficiency with Planview
  • Experience with Microsoft Power Platform (Power Apps, Power BI, Power Automate)
  • Proficiency with Office 365 tools
  • Amenable to work at UP Ayala Technohub (Quezon City)
  • Amenable to hybrid set-up (3x a week onsite)
  • Amenable to work night shift schedule
  • Strong project planning, coordination, and reporting skills
  • Excellent escalation handling, organization, and communication skills
  • Ability to manage multiple priorities, adapt quickly, and maintain attention to detail
  • Ability to apply project management methodologies and ensure technical skills are utilized appropriately
  • Strategic thinking and decisiveness when assessing short- and long-term impacts
  • Ability to work independently and take ownership of projects
  • Confident verbal and written communication skills

Manulife Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.

  • Healthcare Strength Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
  • Retirement Support Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
  • Flexible Benefits Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.

Manulife Insights

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The Company
HQ: Toronto, Ontario
32,427 Employees
Year Founded: 1887

What We Do

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms

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