Top Tech Jobs & Startup Jobs in Tokyo

Manages client relationships, drives new business development, expands product penetration, and increases revenue across assigned accounts. Serves as a strategic client advocate, coordinates cross-selling and integrated solutions, develops relationship and sales plans, monitors client strategies, and communicates market intelligence. The role requires global custody industry expertise, strong presentation and writing skills, business acumen, and travel.

Leads Biogen Japan’s integrated corporate communications strategy across internal and external channels. Responsibilities include executive and employee communications, media relations, disease-awareness campaigns, digital content, milestone and issues communications, social-impact initiatives, agency and budget management, governance, and reputation-risk readiness. The role advises senior leaders, coordinates cross-functional stakeholders, and aligns Japan communications with regional and global Corporate Affairs priorities.

Provides remote and occasional on-site technical support for customers using AVEVA PI systems. Investigates and reproduces complex software issues, determines root causes, communicates clearly with customers, and collaborates with Engineering and Sales to improve products and customer outcomes. The role also includes customer software instruction, internal training, product education, and ongoing development of technical expertise.

Own a strategic territory and lead complex enterprise software sales cycles from discovery through close. Build pipeline through prospecting and territory planning, deliver value-based presentations to business and IT leaders, coordinate customer success, solution consulting, and partners, and establish trusted-advisor relationships with senior executives. The role focuses on winning net-new customers in commercial, insurance, and financial services markets.

Join Trimble Solutions as a Technical Customer Support Engineer, providing technical support and training for 3D CAD and BIM solutions while collaborating with the sales team and enhancing customer satisfaction.

Own the commercial relationships for a portfolio of key B2B SaaS accounts. Lead renewals, upsells, expansions, cross-sell opportunities, negotiations, and deal closures while partnering with Client Success and technical teams. Represent Piano in client meetings and steering committees, monitor account performance and risks, manage escalations, maintain CRM accuracy, and communicate account and product insights internally.

Evaluate Japanese-language AI chatbots and language models through structured written and voice interactions. Assess model capabilities, safety, helpfulness, and response quality; follow assigned prompts and goals; and submit ratings, write-ups, screenshots, or recordings. Work is remote, task-based, and project-based, with flexible scheduling and batches of assignments.

Manage customer satisfaction, retention, renewals, and revenue expansion across Japan and APAC. Serve as a trusted advisor to clients, conduct account reviews, identify growth opportunities, support product demonstrations, monitor account health, and maintain accurate CRM forecasts. Provide technical support, troubleshoot software issues, track resolutions, communicate customer feedback to product and engineering teams, and navigate regional procurement and consensus-building practices.

Leads Application Management Services delivery for enterprise clients, managing service transitions, ongoing operations, continuous improvement, stakeholder coordination, global teams, SLAs, KPIs, process optimization, automation, and modernization initiatives. Requires extensive AMS or IT operations experience, project or service delivery management expertise, strong customer engagement, cross-functional leadership, and fluent Japanese communication.

Owns enterprise sales opportunities from prospecting through close, including pipeline development, executive relationship building, discovery, solution development, pricing, negotiation, forecasting, and partner coordination. The role targets new logos and growth within enterprise accounts, requiring solution-selling expertise, SaaS experience, strategic customer engagement, and the ability to present automation value propositions to C-level stakeholders.