Top Tech Jobs & Startup Jobs in Manila

The Tableau Analyst will design, develop, and support interactive Tableau dashboards, integrate various data sources, and ensure data quality. Responsibilities include delivering timely reports, collaborating with team members, and resolving reporting issues while maintaining a strong focus on visual analytics and dynamic dashboard design.

The Quality Assurance Analyst is responsible for monitoring and evaluating the quality of inbound and outbound customer communications. They provide feedback to improve team performance, create scorecards, and participate in meetings to discuss trends and effectiveness in customer service delivery.

The Reporting Analyst will design, develop, and maintain Power BI reports and dashboards, ensuring data quality and user satisfaction. The role includes conducting lifecycle analysis, providing insights, and collaborating with stakeholders to address reporting needs. The analyst will implement data cleansing processes and integrate reports with corporate tools, while also providing support and training to end users.

Provide pre and post-sales technical support for Ciena’s customers, including troubleshooting and testing of products. Engage in remote technical support, contribute to documentation, and provide customer feedback. Collaborate with engineers on technical issues and perform customer lead roles. Involves occasional travel to customer sites globally.

The Senior Associate, Global Technical Support role at Ciena involves providing system-level pre and post-sales support, troubleshooting technical issues, and collaborating with senior engineers to escalate complex incidents. The position requires strong knowledge of fiber optics and network systems, effective customer interaction, and may involve site visits or travel as needed.

The Customer Success Engineer is responsible for providing technical advice and assistance to Kentik customers, troubleshooting issues, identifying bugs, and managing feature requests. This role involves collaboration with various teams to ensure customers derive maximum value from the Kentik platform, focusing on building long-term relationships with clients in the APAC region.

The Network Engineer II will focus on engineering and deploying network infrastructure, overseeing installations, monitoring, maintenance, and optimization of network hardware and software. The role involves delivering a superior customer experience by solving technical challenges, managing incidents and ensuring project delivery in a global team environment.

The Risk Manager (Resilience) position at Mastercard involves ensuring operational resilience of infrastructure, managing technology risks, and collaborating with various teams to mitigate risks impacting customer services. The role focuses on establishing governance frameworks, assessing, monitoring, and enforcing compliance with policies and procedures to enhance risk awareness and accountability.

The Risk Manager will strengthen Mastercard's operational infrastructure by defending against technological disruptions and managing service-impact risks. This role involves collaborating with various teams to ensure governance frameworks for assessing, monitoring, and mitigating operational risks, validating risk assessments, and enhancing a culture of risk awareness across the organization.

The Solutions Architect will engage with clients to understand their needs, advise on solution architectures, and collaborate with product and delivery managers to ensure successful implementation of cloud-based insurance solutions, leveraging AWS and GCP.

The Onboarding Accountant at Collective will facilitate onboarding for small business owners, conduct Zoom meetings, explain accounting concepts and software, assist with payroll, create Profit and Loss reports, and provide customer support. They will collaborate with various teams to enhance member experience.

The Enrollment Manager at Collective will oversee the onboarding process for new members, addressing inquiries related to business establishment, tax, accounting, and payroll. The role requires excellent communication skills, problem-solving abilities, and high organizational skills, while ensuring a positive customer experience throughout the onboarding journey.

The Tax Manager will lead the tax operations team, ensuring compliance with US tax laws and precise execution of tax-related activities. Responsibilities include mentoring staff, overseeing tax return preparation, staying updated on tax legislation, identifying tax risks, and ensuring deadlines are met.

The Paid Advertising Specialist will develop and manage high-performing paid advertising campaigns for patient enrollment in clinical trials across multiple platforms. Responsibilities include optimizing campaigns, analyzing metrics, and ensuring efficient budget management to improve ROI while keeping up with industry trends.