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As a Product Manager at Sage, you will oversee the discovery, delivery, and improvement of a product for senior living facilities. Your role involves user research, collaborating with teams to facilitate feature development, analyzing data to inform product decisions, and ensuring a positive user experience for caregivers and management teams.
The Senior Healthcare Growth Analyst will collaborate with Client Success and Growth teams to identify data needs, conduct in-depth analysis, and create insightful reports to enhance product implementations and client expansions. This role requires strong analytical skills and the ability to communicate findings effectively to stakeholders.
In the role of Privacy and Regulatory Counsel at Headway, you will provide legal advice on privacy, security, fraud prevention, compliance audits, and policy development. You will collaborate with various teams to support the company's growth while ensuring compliance with legal standards and regulations.
The Manager of Provider Onboarding will oversee the onboarding of new customers, manage a team, and optimize the onboarding experience. This role includes defining time-to-value strategies, collaboration with various teams, and employing rapid experimentation for process improvement.
The Customer Success Analyst will manage customer renewals and account growth, focusing on the Low customer segment. Key responsibilities include ensuring timely renewals, monitoring customer health via Gainsight, creating IQLs for cross-selling opportunities, and collaborating with the Product Adoption lead. The role also involves escalating churn risks and recommending automation improvements for efficiency.
The Customer Success Specialist will manage renewals and foster growth for medium-sized customer accounts. Key duties include escalating renewal issues, monitoring customer health through Gainsight, leading product enablement activities, and creating individual qualified leads. The role also involves collaborating with the product enablement lead to ensure customers receive maximum value from HCSS products.
The Technical Support Analyst provides exceptional customer service through various communication channels, acts as a liaison between customers and internal departments, learns HCSS products extensively, documents support interactions, and strives to exceed departmental expectations to ensure customer success.
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As a Sr. Quality Assurance Specialist, you will ensure the integrity of the enrollment process by coaching and supporting Senior Associates within the Patient Services Center. You will drive quality improvements and ensure accurate data handling and compliance with standard procedures.
As a Client Success Manager, Enterprise, you will empower providers to maximize the value of Zocdoc by proactively engaging key stakeholders, driving their success in the Zocdoc marketplace, and delivering data-driven insights. You'll serve as a trusted advisor, collaborate with cross-functional teams, and lead customer conversations around product developments and best practices.
As a Senior Events Marketing Manager, you will develop and execute event strategies for tradeshows and a user conference, managing logistics, vendor relationships, budget, and onsite execution. Collaborating with sales and marketing teams, you'll analyze event performance and mentor staff while staying abreast of industry trends.
The Billing Specialist will manage customer accounts, handle invoicing and payments, address billing inquiries and discrepancies, maintain contracts, and collaborate across departments to ensure accurate billing aligned with customer software usage.
As a Lead Site Reliability Engineer, you will guide a team in implementing SRE best practices within a next-gen trading platform. Your role includes automating manual tasks, integrating observability products, providing technical leadership on containerization and DevOps, conducting incident analytics, developing monitoring metrics, and fostering an agile development culture. Collaborating across teams to promote the SRE culture and mentoring others in the engineering community are also key responsibilities.
The Senior Sales Development Representative will drive revenue growth by prospecting new relationships and qualifying opportunities for the Mid-Market account team. Responsibilities include managing a pipeline of value-added resellers, setting demos, exceeding sales quotas, and maintaining data hygiene in Salesforce.
As a Project Manager, you will oversee software implementations for healthcare systems, manage timelines and resources, lead cross-functional teams, and ensure effective communication with clients while using software tools like Salesforce and Microsoft Office. You will develop project plans, monitor progress, and handle risk management across project lifecycles.
As the Director of Product Management, you will lead the Planning and Measurement product vertical, shaping product vision and strategy, conducting market research, and collaborating with cross-functional teams to ensure successful product launches. This role allows for growth into a mentorship position as the team scales, requiring a strong product management background and experience in audience analytics and measurement.
As a Customer Success Manager at Bombora, you will build and maintain strong relationships with customers, monitor their health and satisfaction, drive product adoption, and collaborate with cross-functional teams to enhance customer experience and success.
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