Top Tech Jobs & Startup Jobs in Caloocan

The role involves assisting customers through email, chat, and phone, resolving inquiries, managing account issues, and ensuring customer satisfaction.

Design, develop, and test EDI inbound/outbound maps per client specifications; create test data, perform unit testing, troubleshoot translation logs, and coordinate with EDI analysts and stakeholders.

The Billing Support Specialist will manage billing reports, revenue data, and process optimizations while supporting the Business Excellence Director and team members.

Design, develop, and maintain robust APIs while overseeing the backend API landscape; collaborate with cross-functional teams on architecture and user experience.

Lead end-to-end non-commercial presales for enterprise deals: discovery, solution design, demos, PoCs, RFP responses, and technical evaluations. Serve as L&D/LMS domain expert, align Sales, Product, Engineering, Infosec and Customer Success, craft proposals and ROI cases, mentor junior SC team members, and feed product feedback to influence roadmap and GTM messaging.

Manage end-to-end Australian payroll cycles and compliance (STP, PAYG, superannuation), handle AP/AR, reconciliations, intercompany transactions, and month-end close. Support NetSuite and payroll platforms, drive process improvements and automation, assist audit preparation, and collaborate with finance leadership in a remote multi-entity environment.

Lead and manage high-impact client engagements in Indonesia, driving product development (AI-assisted dashboards), technical quality, project execution, budgeting, risk management, and staff mentorship while contributing to business development and organizational learning.

Coordinate FCL, LCL, and co-load import shipments from assigned origins. Submit and validate manifests via e2m, verify pre-alerts, coordinate with carriers, brokers, warehouses and shipping lines, prepare customs and release documents (MBL, DO, authorizations, container guaranty), assist with HBL endorsement and trigger release orders through Phoenix, and liaise with overseas offices, partners, and agents to support department operations.

Own and resolve complex internal IT issues across collaboration tools, endpoints, and SaaS; manage ticketing and SLAs; analyze support trends; automate lifecycle and workflows (provisioning, access, SCIM/Okta); lead IT projects, documentation, training, and AI-enabled improvements to scale support and enhance employee experience.

Perform daily audits of gaming and non-gaming revenue streams, prepare management and regulatory reports, create journal entries and reconciliations, manage Micros POS setup and button/menu configuration, assist cashier training, and prepare exception reports and regulator submissions.