Top Tech Jobs & Startup Jobs in Caloocan

Manage end-to-end customer issue resolution including complaint intake, root-cause analysis, cross-functional coordination, and status communications. Handle credit and collections activities: monitor accounts, resolve billing disputes, negotiate payments, prepare aging and summary reports, and support month-end AR. Drive continuous improvement, maintain accurate records, meet SLAs, and provide training and reporting to stakeholders.

Handle end-to-end customer issue resolution, including complaint management and credit & collections. Investigate root causes, coordinate cross-functional teams, communicate resolutions to customers, prepare reports, maintain records, support continuous improvement, and meet SLAs while using Salesforce and Excel.

Handle end-to-end customer issue resolution including complaints, credit and collections. Log and investigate complaints, coordinate cross-functional resolution, communicate updates to customers, prepare reports, monitor overdue accounts, negotiate payments, maintain records and aging reports, and support process improvements and training.

Provide L1 technical support via chat, phone and tickets, troubleshooting OS, networking, encryption, endpoint security and application issues; perform basic Windows administration, patch management, log analysis and use EDR/antivirus tools while meeting KPIs and delivering excellent customer service.

Create, edit, and quality-control client-facing sales content (proposals, decks, case studies, web content). Manage end-to-end bid projects, coordinate stakeholders and creatives, maintain knowledge databases, and lead content teams to ensure timely, accurate, and persuasive deliverables.

Provide L1 technical support via chat/phone/tickets, troubleshoot Windows, networking (TCP/IP/DNS/DHCP/HTTP), SSL/TLS, Office365, AD/Entra ID, REST APIs and SQL, support PSA/CRM and POS, meet KPIs and maintain customer-first communication.

Execute and validate business process transactions, collaborate with analysts and managers, support process improvements and documentation, analyze data trends and reporting, resolve process bottlenecks, and ensure compliance with quality and performance standards.

Lead and execute cloud architecture strategies, guide the cloud team, ensure security and compliance, evaluate and recommend technologies, troubleshoot and resolve issues, document best practices, manage cross-functional teams, and report on project status for enterprise cloud implementations.

Provide advanced technical support for a SaaS platform: diagnose and resolve software, API, integration, and infrastructure issues; reproduce bugs and collaborate with engineering; maintain documentation and runbooks; participate in incident/on-call rotations; triage and advocate for customers; support cloud, webserver, and database environments and enforce SLOs.

Manage and improve regional platform support operations, lead technical support teams, define escalation and incident processes, track KPIs (MTTR, CSAT), drive root-cause resolution with Product/Engineering/SRE/DevOps, and implement knowledge management and continuous improvement.

Lead fund accounting activities to ensure accuracy and timeliness, escalate critical issues, follow procedures and client-specific checklists, perform complex tasks with significant financial impact, act as subject matter expert and mentor, supervise daily operational activities, interact with senior management, and maintain in-depth client accounting knowledge.

Ensure accuracy and timeliness of fund/client accounting processes, enforce procedures, identify trends and root causes, serve as subject-matter expert and client resource, develop process improvements, mentor and supervise junior staff, and execute complex activities with significant financial or client impact.

Perform daily account reconciliations, prepare balancing reports, post journal entries, process invoices, manage AR/AP, support audits, prepare variance analysis, and maintain accurate accounting records.

Lead AMEA commercial capability agenda across 25+ markets: design annual capability calendar, build market capability champions, drive field coaching, embed RGM principles, measure capability KPIs, manage learning partners and digital platforms, create playbooks and onboarding to improve sales execution and replicate scalable commercial models.

Lead knowledge transfer and learning readiness for new client implementations and operational transitions. Design and deliver training curricula, assessments, T3 certification, onboarding, nesting, and stabilization. Coach trainers and operations, monitor learner performance during initial support, document handover to BAU, and recommend continuous improvements.

Support broker compensation processes including bonus accruals, payment calculations, payroll submission, and equity deferral. Perform reconciliations, validate and compile data for reporting, forecasts, and audits. Maintain process documentation, escalate discrepancies, assist process improvements, and collaborate with stakeholders to ensure timely delivery.

Perform end-to-end client onboarding and lifecycle tasks including KYC/AML and due diligence checks, screening, mailbox management, escalation to Compliance, and collaboration with Operations and Front Office to meet service levels.

Lead design and delivery of scalable, high-performance software. Mentor engineers, champion best practices, improve system health, participate in on-call rotations, and collaborate with product and cross-functional teams to build cloud-native, microservices-based systems.

Provide geostructural engineering expertise across projects including design packages, modeling, calculations, drawings, specifications, site inspections, reports, proposals, and project coordination to meet client requirements.

Provide administrative and coordination support to the Business Services team: prepare documents, manage scheduling and travel, record minutes, consolidate data for routine reporting, support procurement and compliance, and identify process improvements to increase efficiency and service quality.

Produce MEPF drafting, design and BIM modelling across all project stages; deliver high-quality mechanical, electrical, plumbing and fire protection designs; support BIM management plans; maintain model standards, LOD and coordination with the central model.