Top Operations Management Jobs in Tokyo

Lead delivery and scaling of generative AI data programs across multiple projects: capacity planning, vendor management, quality consistency, process automation, financial control, risk mitigation, client reporting, and team enablement.

Lead and scale portfolios of generative AI data programs (collection, labeling, evaluation). Manage capacity planning, vendor SLAs, quality consistency, process automation, budgets, risk, stakeholder reporting, and coach PMs/coordinators while ensuring data security and compliance.

Lead sales operations for Malaysia and Singapore, driving performance management, returns and AR governance, incentive program administration, contract and SOP governance, process improvement, and team leadership to ensure operational rigor and commercial alignment.

Lead Commercial Operations for India (Invisalign), manage customer support and service, design SOPs and systems, forecast fulfillment, analyze VOC/NPS/Medallia feedback, drive process improvements with APAC Ops, handle facility administration and EHS, manage vendor/contracts, and coach teams to improve customer experience.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

The Associate Manager will support the Vending & CokeOn Team with financial management, strategic initiatives, and stakeholder collaboration, focusing on enhancing financial performance through analysis and insights.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

Manage localization projects from initiation to completion, ensuring client satisfaction, timely delivery, and effective communication throughout the process.