Top Remote Jobs in the Philippines

Manage end-to-end immigration and visa cases for the Philippines or UAE, serving as a local subject-matter expert. Responsibilities include case reviews, complex escalations, compliance, partner and government coordination, KPI and CSAT improvement, policy development, pipeline support, immigration law updates, and mentoring team members.

Provide email, chat, and phone support using Zendesk; own customer issues through resolution; explain product capabilities; identify technical issues; maintain knowledge-base content and CRM records; and collaborate with Product Management on feature improvements. The role requires strong customer relationship skills, empathy, teamwork, adaptability, and bilingual English-Japanese proficiency.

Handle inbound calls, emails, and CRM tickets from customers, real estate agents, and prospective home sellers. Answer questions about HomeLight services, troubleshoot basic account and software issues, research concerns, document interactions, and provide empathetic, professional customer support. The role requires strong phone and written communication, organization, attention to detail, and comfort handling high-volume inquiries remotely.

Reconcile and consolidate contact and account records across Salesforce and proprietary systems to create trusted customer records. Validate matches, assign confidence levels, document decision rules, identify data-quality root causes, and build repeatable workflows using Google Sheets, SQL, and AI tools.

Lead customer deployments of cloud-native network access control solutions from post-sales handoff through production rollout and support transition. Responsibilities include discovery, implementation planning, 802.1X and RADIUS configuration, identity and endpoint integrations, troubleshooting with logs and packet captures, phased rollouts, customer training, documentation, escalation management, and handoff to ongoing support.

Own retention strategy, revenue targets, and lifecycle roadmaps for complex Shopify brand accounts. Manage client relationships, develop advanced campaigns, interpret performance data, lead onboarding, review work, and mentor junior retention managers and marketers. The role focuses on high-value account strategy, full-funnel retention, client leadership, and continuous improvement in lifecycle marketing.

Develop and produce high-volume, platform-specific social content (video, motion, design, copy) for multiple clients. Ideate, execute, and iterate on creative concepts quickly, collaborate with cross-functional teams, manage deadlines, present work, and apply learnings to improve campaign performance and brand consistency.

Drive revenue growth across APAC by prospecting, qualifying, demonstrating, negotiating, and closing new cloud service provider partnerships. Manage the full sales cycle, maintain Salesforce pipeline records and forecasts, coordinate with distributors and internal teams, communicate product differentiators, and build long-term partner relationships. The role requires cybersecurity industry experience, strong closing ability, fluent English, cold-calling capability, and effective communication skills.

Manages client relationships and leads ecommerce strategies from planning through implementation. Analyzes GMV, AOV, and other performance indicators; presents insights and recommendations on merchandising, content, and marketing. Identifies growth opportunities, improves client satisfaction, and collaborates with internal teams to enhance ecommerce customer experiences.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Responsibilities include troubleshooting client issues, processing requests, escalating cases through Salesforce and Jira, verifying documents, preparing reports, meeting KPI targets, and completing assigned tasks. The role begins remotely before potential relocation to a Southeast Asia support office.