Top Tech Jobs & Startup Jobs in Mexico

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Leads Treasury Services sales and business development across Monterrey and North Mexico. Builds senior relationships with corporate treasury and finance executives, originates and closes complex multi-product opportunities, develops account plans, and delivers cash management, liquidity, payments, trade, working capital, FX, and cross-border solutions. Partners with banking, product, implementation, technology, and service teams to support onboarding and execution while maintaining a strong regional market presence.

Own Remitly’s Mexico compliance program across AML/CFT, sanctions, KYC/CDD, consumer protection, partner oversight, regulatory reporting, and licensing readiness. Serve as primary liaison with CNBV, UIF, and other Mexican authorities; oversee partner due diligence and monitoring; support regulatory examinations; and embed compliance-by-design with Product and Engineering. Provide regional support across Latin America and the Caribbean while advising business, legal, and global compliance teams.

Drive new commercial opportunities across sportsbook and betting sectors in Latin America. Identify prospects, build strategic partnerships, understand client challenges, present solutions, and close complex six- and seven-figure deals. The role requires strong betting-industry knowledge, an established LATAM network, executive communication skills, bilingual Spanish and English fluency, and willingness to travel. Initially an individual contributor, the position is expected to grow into leadership of a business development team.

Generate and qualify new B2B business opportunities for Airwallex’s Growth segment in Mexico. Responsibilities include prospect research, outbound outreach across phone, email, and social media, discovery conversations, relationship building, appointment setting, and qualified pipeline generation for Account Executives. The role also partners with Marketing and cross-functional teams on campaigns, localization, messaging, and go-to-market strategy for the Mexican market.

Advocate for learners and administrators by translating user signals into platform improvements. Partner with Product, Engineering, Support, Marketing, and customer-facing teams on feature-launch readiness, issue triage, escalation resolution, operational process improvements, and internal tools. Analyze quantitative and qualitative support data, communicate insights to stakeholders, influence product roadmaps, and develop scalable, user-centered solutions.

Lead vision, strategy, and execution for AI-powered features in Coupa's Supplier Network. Drive two-sided marketplace growth, monetization, trust/identity, and product-led growth by partnering with engineering, AI/ML, data science, and commercial teams. Define success metrics, engage customers, and monitor AI and marketplace trends to increase liquidity, revenue, and platform differentiation.

Manage strategic customer relationships for CrowdStrike’s LogScale and Next-Gen SIEM products. Drive onboarding, adoption, customer outcomes, renewals, expansion, and risk mitigation. Create success plans, conduct business reviews, coordinate escalations, capture product feedback, and collaborate with sales, product, engineering, and technical teams. Provide technical guidance, develop knowledge-base content, share best practices, and support customer references. The role requires bilingual English and Spanish fluency, SIEM/SOAR experience, technical problem-solving skills, and up to 25% travel.

Lead end-to-end merchant implementation projects: design and build scalable API-based payment integrations, troubleshoot technical and operational issues, collaborate with Sales/Product/Engineering, and improve delivery quality by identifying patterns and sharing insights.

Leads Shield AI’s LATAM go-to-market strategy, revenue growth, pipeline, forecasts, strategic accounts, and complex government and defense sales. Builds executive relationships, develops country and partner plans, shapes requirements, manages capture through contract award, and converts demonstrations into funded deployments. Coordinates cross-functional teams and channel partners while ensuring CRM discipline, export-control, procurement, anti-corruption, and third-party compliance. The role is remote in Latin America, preferably Colombia or Mexico, with travel of up to 50%.