The Impact of a Product Management Director at Coupa:
Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally through community-generated AI and trillions of dollars in direct and indirect spend data. This role sits at the heart of Coupa’s next phase of growth. You will directly shape the future of the Coupa Network by leading AI-forward innovation that scales supplier success, buyer trust, intelligent automation, and monetization into a durable, two-sided marketplace strategy.
Join our fast-paced Supplier Network team that is building the future of the Coupa Network. As a senior product leader, you will own the vision, strategy, and execution for AI-powered features that transform how buyers and suppliers discover, connect, transact, and build trust at scale—driving measurable network liquidity, revenue growth, and platform differentiation in the spend management ecosystem.
What You’ll Do
- Own the end-to-end product vision, strategy, and multi-year roadmap for aspects of our Supplier Network, with a strong emphasis on AI-forward capabilities such as intelligent buyer-supplier matching, predictive risk and fraud detection, generative AI for onboarding and insights, autonomous workflows, and adaptive trust/identity verification.
- Define and scale two-sided growth loops that increase buyer demand, supplier participation, transaction velocity, and network effects while maintaining marketplace integrity and buyer trust.
- Lead product strategy for supplier business, including subscriptions, premium visibility, marketplace access, sourcing events, APIs, and new AI-powered premium services.
- Partner deeply with Engineering, AI/ML, Design, Data Science, Sales, Marketing, and Customer Success to deliver high-impact features from concept to launch and iteration.
- Drive product-led growth (PLG) motions tailored to enterprise procurement workflows, balancing speed with long-term platform health and second-order network effects.
- Engage directly with customers and prospects to validate needs, gather insights, and shape differentiating solutions in supplier profiles, risk, trust, and identity management.
- Define north-star metrics and success frameworks focused on network liquidity, activation rates, monetization, retention, and AI-driven business outcomes
- Monitor emerging trends in AI, two-sided marketplaces, trust/identity providers, and spend management to keep Coupa at the forefront of innovation.
What You Will Bring to Coupa
- 8+ years of product management experience, with senior leadership ownership of growth, monetization, marketplace, or network products in B2B SaaS companies
- Proven experience scaling two-sided buyer and supplier networks (or equivalent marketplaces/platforms) with a track record of driving meaningful revenue and adoption
- Strong intuition for AI/ML applications in enterprise workflows (e.g., predictive analytics, generative AI, intelligent automation, or trust/identity systems).
- Experience operating in fast-paced, matrixed organizations with the ability to influence across functions and executives.
- Data-driven decision-making skills, excellent communication, and a builder mindset comfortable with ambiguity and high accountability.
- Preferred
- Direct experience at spend management platforms like Coupa or similar (e.g., procurement, payables, or supplier risk solutions).
- Background with trust and identity providers or supplier verification companies such as Relish or Trustpair (vendor fraud prevention, bank account validation, and identity verification) in B2B.
- Passion for AI innovation and its ability to transform B2B commerce and supplier ecosystems.
- Deep understanding of procurement, spend management, supplier lifecycle, risk management, or supplier information management.
Skills Required
- 8+ years of product management experience with senior leadership ownership of growth, monetization, marketplace, or network products in B2B SaaS
- Proven experience scaling two-sided buyer and supplier networks or equivalent marketplaces with measurable revenue and adoption outcomes
- Strong intuition for AI/ML applications in enterprise workflows (predictive analytics, generative AI, intelligent automation, trust/identity systems)
- Experience operating in fast-paced, matrixed organizations with ability to influence across functions and executives
- Data-driven decision-making skills, excellent communication, and a builder mindset comfortable with ambiguity and high accountability
- Direct experience at spend management platforms (procurement, payables, supplier risk solutions) such as Coupa
- Background with trust and identity providers or supplier verification companies (e.g., Relish, Trustpair) in B2B
- Deep understanding of procurement, spend management, supplier lifecycle, risk management, or supplier information management
- Passion for AI innovation and its ability to transform B2B commerce and supplier ecosystems
What the Team is Saying
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and mental‑health resources from day one. Plan breadth and wellness support are consistently emphasized.
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Leave & Time Off Breadth — Time off includes flexible or unlimited PTO, paid parental leave, floating holidays, and dedicated volunteer time. Remote‑friendly practices are noted to support taking time away.
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Parental & Family Support — Family‑building and caregiving supports include fertility benefits, generous parental leave, and resources for adoption and elder care. Return‑to‑work assistance and an onsite Mother’s Room are highlighted.
Coupa Insights
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
