Top Tech Jobs & Startup Jobs in Tijuana

Develops business opportunities for RXO’s transportation solutions by building relationships with shippers and carriers, identifying customer needs, and supporting freight transportation solutions. The provided description contains limited role-specific responsibilities and qualifications, but emphasizes collaboration, relationship building, operational excellence, safety, and serving transportation customers across North America.

Owns customer offer creation and adjustments in Oracle OCRM for Americas Sales and Marketing. Reconciles offer accruals with Finance, supports revenue recognition, compliance, audits, customer claims, reporting, forecasting, and quarter-end close. The role also improves offer processes, trains stakeholders on procedures, and ensures accuracy and completeness of financial offers.

Write email copy for 5–6 DTC client accounts, coordinate projects and approvals, contribute to retention strategy, format performance reports, and proactively identify blockers. This remote entry-level role requires native Dutch, reliable execution, organized project management, and availability online from 12–5pm CET/CEST. It offers structured progression toward Retention Manager and senior strategy ownership.

Manage up to 10 strategic enterprise customers, driving Wiz adoption, business value, satisfaction, renewals, and expansion. Serve as a trusted cloud-security advisor, develop measurable success plans, lead executive conversations, resolve technical and organizational blockers, and advocate for customer needs with Product, Engineering, Sales, and Support. Contribute to TAM organizational growth through mentoring, process improvements, technical escalations, thought leadership, and industry engagement.

Own and optimize a high-volume Zendesk instance, including configuration, automation, integrations, reporting, workflows, and AI features. Build Explore dashboards, troubleshoot data flows, improve routing and self-service, onboard agents, document processes, and partner with CX leadership. Requires strong Zendesk administration experience, automation and integration expertise, data analysis skills, fluent English, and availability during US business hours.

Leads go-to-market strategy for assigned products and solutions, driving adoption and revenue growth. Develops positioning, value messaging, thought leadership, collateral, sales presentations, and launch campaigns. Partners cross-functionally with product, operations, demand generation, commercial, and sales teams. Conducts market research, customer analysis, and competitive benchmarking while supporting organizational readiness, product enhancements, market expansion, and executive business-case presentations.

Implement and support on-premises unified communications and contact center solutions while leading migration to UCaaS and CCaaS platforms. Build, test, deploy, and troubleshoot integrated solutions; develop migration strategies to retire legacy technology; support SIP, TDM, network, security, and routing infrastructure; and collaborate with architecture, project, business, and executive teams on designs, documentation, call flows, and implementations.

Serve as a strategic product analytics partner to Product, Design, Engineering, and leadership. Analyze user behavior, adoption, engagement, retention, funnels, and experiments to guide roadmap decisions. Own product telemetry and event instrumentation, define KPIs and north star metrics, build reporting views, and communicate actionable insights. Use AI tools to accelerate analysis and promote data-informed decision-making across the Product organization.

The Content Marketing Strategist will develop and execute a content strategy that enhances brand awareness, manages content calendars, and analyzes performance metrics to optimize engagement.

Drive partner-sourced pipeline and technical capability across a managed partner portfolio. Build technical engagement plans, enable partners via labs and certifications, co-architect reusable solutions and demos, support partner-led POCs and deployments, and publish joint collateral. Measured on partner impact and sourced deals; role requires presales experience and ~40% LATAM travel.