At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking an Implementation Coordinator. This role is responsible for executing and managing onboarding workflows for partner applications and existing partner modifications. This role ensures that applications progress efficiently through automated due diligence and partner configuration processes, while maintaining high standards of accuracy, compliance, and operational discipline.
What you will get to do:
Workflow Execution & Monitoring
- Execute end-to-end onboarding workflows for assigned partners, ensuring timely progression through each stage
- Monitor application status across systems and proactively address delays or bottlenecks
- Ensure all required steps are completed in accordance with defined processes and SLAs
- Monitor performance of new partners through established timeline
Automation & System Interaction
- Utilize automated tools for due diligence, validation, and partner configuration setup
- Review system outputs for completeness and accuracy, identifying exceptions or discrepancies
- Trigger appropriate workflows and actions based on system results
Data Accuracy & Documentation
- Validate partner information and ensure data integrity across platforms
- Maintain complete and audit-ready documentation aligned with compliance requirements
- Ensure all onboarding records are properly captured within internal systems
Issue Identification & Escalation
- Identify missing information, inconsistencies, or process breakdowns
- Escalate issues to senior team members with clear context and supporting details
- Support resolution of workflow blockers to maintain onboarding momentum
Operational Support
- Collaborate with internal teams (Compliance, Operations, Credit, Treasury) to support onboarding activities
- Contribute to continuous improvement by identifying inefficiencies in workflows or systems
Other duties as assigned.
Who you are:
Education
- Bachelor’s degree preferred, or equivalent combination of education and experience in business, compliance, or technical fields.
Experience
- 1+ years of experience in operations, onboarding, or financial services (preferred)
- Experience in payments, fintech, or remittance environments is a plus
- Familiarity with workflow tools, CRM systems, or onboarding platforms
Key Skills
- Bilingual fluency required, including professional-level English communication (written and verbal).
- Strong operational judgment and problem-solving skills
- Ability to make decisions within structured guidelines
- High attention to detail and data accuracy
- Ability to manage multiple workflows in a fast-paced environment
- Effective communication and stakeholder coordination skills
- Comfort working with automated systems and interpreting system outputs
About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves - helping people around the world support their loved ones and build better futures.
Skills Required
- Bilingual fluency, including professional-level English communication
- Strong operational judgment and problem-solving skills
- Ability to make decisions within structured guidelines
- High attention to detail and data accuracy
- Ability to manage multiple workflows in a fast-paced environment
- Effective communication and stakeholder coordination skills
- Comfort working with automated systems and interpreting system outputs
- At least one year of experience in operations, onboarding, or financial services
- Bachelor’s degree in business, compliance, or a technical field, or equivalent education and experience
- Experience with payments, fintech, or remittance environments
- Familiarity with workflow tools, CRM systems, or onboarding platforms
MoneyGram International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MoneyGram International and has not been reviewed or approved by MoneyGram International.
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Retirement Support — The 401(k) program offers a strong company match with immediate vesting. Retirement benefits stand out as a reliable, high‑value component of the total package.
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Leave & Time Off Breadth — PTO and company holidays are characterized as generous. Additional community service days further expand time‑off options.
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Wellbeing & Lifestyle Benefits — Remote and hybrid options are available for many roles. Tuition reimbursement, charitable donation matching, transfer‑fee reimbursements, and an employee assistance program add everyday lifestyle value.
MoneyGram International Insights
What We Do
MoneyGram is a global leader in cross-border P2P payments and money transfers. Its consumer-centric capabilities enable family and friends to quickly and affordably send money in more than 200 countries and territories, with more than 75 countries now digitally enabled. MoneyGram leverages its modern, mobile, and API-driven platform and collaborates with the world's leading brands to serve millions of people each year through both its walk-in business and its direct-to-consumer digital business. With a strong culture of innovation and a relentless focus on utilizing technology to deliver the world's best customer experience, MoneyGram is leading the evolution of digital P2P payments. For more information, please visit moneygram.com and follow @MoneyGram.
