Top Tech Jobs & Startup Jobs in Tijuana

Resolve complex payment operations and spend-management issues, including card declines, reimbursements, ERP export failures, and transaction errors. Investigate logs, payloads, processor data, and accounting flows; document root causes and escalate structured bug reports to Engineering. Create SOPs, knowledge-base content, and AI-assisted workflows to improve resolution efficiency and scalability.

Reviews contracts, statements of work, Salesforce records, billing schedules, and non-standard transactions. Supports project setup, invoicing, ASC 606 revenue recognition, milestone billing, purchase orders, payment reconciliation, collections, sales tax administration, employee expense reimbursements, and discrepancy resolution across the bookings-to-cash cycle.

Manage strategic customer and partner accounts across Brazil and the Americas, serving as the primary point of contact, developing trusted relationships, forecasting account metrics, identifying growth opportunities, coordinating internal resources, meeting sales targets, and supporting escalations. The role requires high-tech sales or channel marketing experience, enterprise mobility knowledge, partnership management skills, quota attainment, bilingual Portuguese and English fluency, and travel up to 50%.

Coordinate recruiting, onboarding, employee records, offers, contractor agreements, engagement programs, monthly check-ins, HRIS updates, and routine employee relations. Maintain accurate documentation, follow up on deadlines, support remote team culture initiatives, route invoices and employment verifications, and escalate sensitive issues appropriately. The role requires proactive ownership, clear communication, discretion, and reliable execution across a distributed international workforce.

Manages sales operations for the Americas region by analyzing forecasts, pipelines, CRM data, performance metrics, and customer satisfaction indicators. Administers Salesforce, prepares reports and dashboards, coordinates funnel reviews, improves sales conversion and forecasting accuracy, and supports revenue activities, annual planning, and executive sales meetings. Collaborates across sales, demand, supply, fulfillment, finance, and marketing teams to drive operational excellence and growth initiatives.

Manages regional finance activities for drilling rigs, profit centers, and legal entities. Responsibilities include financial statement preparation, budgeting and forecasting, variance analysis, reconciliations, statutory audits, tax filings, accounts receivable, intercompany transactions, expenditure approvals, and accounts payable supervision. The role ensures financial controls and policy compliance, coordinates with auditors, tax consultants, customers, vendors, and internal departments, and may require occasional offshore or shipyard visits.

Supports the Guaranteed Investment Contracts business through trade execution, portfolio management, financial modeling, profitability and risk analysis, reporting, trade documentation, investor materials, market research, and product development. Partners with actuarial, finance, investment management, legal, compliance, risk, capital markets, and banking teams to evaluate transactions and prepare executive approval materials.

Build and optimize distributed Lance dataset operations, high-performance indices, table formats, and data encodings in Rust. Develop integrations with Spark, Hive Metastore, Presto, Trino, Ray, and other data infrastructure systems. Improve internal data processing infrastructure, contribute to open-source communities, and promote Lance through technical conferences. The role requires deep distributed systems expertise and extensive experience with high-performance databases, big data, or AI training systems.

The Senior Product Analyst shapes product direction through rigorous analysis, product intuition, and ownership of metrics, instrumentation, and experimentation. Responsibilities include developing hypotheses, conducting root-cause analysis, designing tracking plans, implementing monitoring and alerts, and leading A/B and multivariate experiments. The role requires translating complex analysis into product decisions, partnering with Product, Engineering, and Design, and applying advanced statistical methods to identify growth opportunities and product issues.

Acts as a strategic advisor and chief of staff for Mexico and LATAM, supporting the VP and GM with business alignment, strategic initiative governance, PMO activities, executive reporting, decision-making, and cross-functional coordination. Manages executive operations including calendars, travel, expenses, communications, leadership meetings, vendor payments, and administrative processes. Tracks business objectives, KPIs, milestones, risks, and accountability while facilitating execution of regional growth priorities.