Top Tech Jobs & Startup Jobs in Manila

Support month-end and year-end close by preparing journal entries, reconciliations, and financial reports. Assist with consolidated statements, AP processing, regulatory filings, audits, budgeting/forecasting, and variance analysis. Use Excel and NetSuite to analyze and visualize financial data and collaborate with finance, tax, and operations teams.

Performs manual and basic automated testing tasks: executes test cases, logs and tracks defects, reproduces issues, collaborates with developers, and helps maintain QA documentation and processes.

Provide advanced technical support for NiCE contact-center software: analyze logs, traces, and packet captures to resolve escalated issues within SLAs; mentor colleagues; manage customer technical relationships; drive process improvements; maintain KCS certification; collaborate with account teams to ensure customer success.

Provide advanced technical support for NICE contact-center software: troubleshoot using logs, traces, and packet captures; meet SLAs; mentor colleagues; manage technical customer relationships; drive process improvements and maintain KCS certification.

The Technical Account Manager at NiCE drives client success by resolving complex technical challenges, fostering relationships, and delivering exceptional service and support for key clients using NiCE products.

Maintain and operate AWS-based production systems for clients: troubleshoot, build, test, and deploy changes. Design CloudFormation/Serverless templates, collaborate with internal teams and clients, follow agile practices, and continuously learn and share best practices in Node.js/TypeScript and AWS.

Lead end-to-end pricing strategy and governance for Individual Life, Health, and Group businesses. Drive product innovation, portfolio value optimization, pricing governance, regulatory compliance (IFRS 17), pricing operations and tools, risk identification and mitigation, stakeholder decision support, and build pricing team capabilities and technical excellence.

Process and analyze financial and non-financial Canadian Group Benefits transactions to meet SLAs; master Business Unit policies; report system issues; perform additional duties assigned by Operations Management to support efficient insurance operations.

Process and manage financial and non-financial transactions for Canadian Group Benefits to meet SLAs, learn and apply business unit policies, report system issues, and perform other duties assigned by Operations Management. Support efficient back-office operations and uphold service quality.

Manage end-to-end HR operations for EMEA shift from Manila including case management, onboarding/offboarding, payroll and benefits coordination, compliance with labor laws, employee relations and investigations, HR reporting/analytics, SOPs, and continuous process improvement to support a global workforce.

Provide Level 2 remote technical support for desktops, laptops, mobile devices, and networks. Troubleshoot escalated incidents, manage devices via Microsoft Intune/Endpoint Manager, support Azure AD/Microsoft 365 accounts, assist with patch management and security policies, monitor alerts per SLAs, document resolutions, and collaborate with Level 3/infrastructure teams for complex issues.

Monitor merchant authorizations, deposits and refunds to identify suspicious transactions; verify with issuers and merchants; capture/hold funds per guidelines; educate merchants and liaise with internal teams and partners to mitigate fraud and losses.

Own and operate paid acquisition channels (Google, LinkedIn, Meta, etc.) for supply. Set channel strategy, collaborate on creative, run experiments, monitor performance, optimize cost per qualified applicant, and integrate data to improve funnel conversion.

Manage customer bookings, export/import documentation, invoicing, and supplier/customer communications. Ensure compliance and safety, resolve operational issues, support Operations Team Leads on projects, and drive process improvements.

Own end-to-end Philippine statutory employer compliance (SSS, PhilHealth, Pag-IBIG, BIR), manage government portals and monthly remittances, prepare BIR reporting and Form 2316, ensure DOLE payroll and offboarding compliance, maintain audit-ready records, monitor regulatory changes, partner with Finance/payroll and manage HiBob/Deel data flows, and build documented processes and compliance calendars.