Top Remote Jobs in Manila

The Relationship & Operations Manager oversees service delivery and daily operations, focusing on relationship management with BPOs. Responsibilities include managing BPO performance, ensuring service compliance, onboarding staff, monitoring quality, leading continuous improvement efforts, and collaborating with various teams to enhance overall service delivery.

The Onboarding Specialist will facilitate new team member interviews by collecting video interviews from candidates and distributing them to prospective customers. They will engage with clients to understand their needs, ensure the quality of candidate submissions, and coordinate with recruitment and sales for effective onboarding processes.

As a Customer Success Manager, you will be the primary contact for customers post-sales, ensuring their satisfaction and onboarding success with the Wing platform. Responsibilities include managing customer relationships, conducting onboarding processes, identifying growth opportunities, and handling communications related to customer issues. Your goal is to enhance customer satisfaction and retention while helping customers achieve their objectives with the service.

The Data Engineer role involves analyzing large datasets, building and managing data pipelines, implementing ETL processes, and optimizing data workflows. Collaborating with cross-functional teams, the engineer translates business requirements into efficient technical solutions, communicates insights effectively, and supports data-driven decision-making.