Top Remote Jobs in Manila

Enterprise Account Executive (remote, Philippines) responsible for driving revenue by selling Zscaler's Zero Trust cloud security platform. Build territory plans, target prospects, engage C-level decision-makers, manage quota, collaborate with Sales Engineers and channel partners, and apply AI/ML-enabled sales tools and world-class sales methodologies to exceed quarterly and annual goals.

Lead and evolve onboarding and ongoing enablement for Support in Manila: own a 6-week onboarding, facilitate in-person training, build scalable learning paths (live and async), use enablement tools, partner cross-functionally, measure success with CSAT/QA/ramp metrics, and iterate programs based on data.

Leads the Manila technology capability center, overseeing multidisciplinary teams, employees, contractors, managers, vendors, budgets, workforce planning, and operational performance. Translates global technology strategy into local execution, improves delivery predictability through KPIs and SLAs, drives talent development and retention, and supports global delivery models. The role also leads organizational change, vendor governance, automation and AI-enabled transformation, compliance, security, and cross-functional stakeholder engagement.

Provide legal support for APJ commercial and technology transactions, negotiate complex SaaS and AI-related agreements, manage cross-border and Japan-specific contracting, develop APJ templates and playbooks, advise Sales and stakeholders, coordinate outside counsel, and train regional teams on contracting practices.

Provides technical leadership for education quality assurance, monitoring and evaluation, data systems, dashboards, and evidence use. Oversees the MEQA platform, develops Power BI visualizations and reporting tools, analyzes education data, strengthens data quality, produces reports and learning products, and builds staff capacity in M&E and data interpretation. This homeworking role supports global and country teams and requires travel of up to 30%.

Provide call-center benefits administration support: advise participants on plan provisions, respond to client inquiries via phone/web, complete transactions, document cases, meet accuracy and timeliness standards, escalate as needed, explain forms, and follow policies and call-center metrics.

Provide L2 application and infrastructure support across Linux and Windows for cloud-hosted railway systems. Monitor systems, triage incidents, perform troubleshooting, escalate complex issues, maintain documentation, run RCAs, support deployments, and contribute to continuous improvement in an overnight support environment.

Provide administrative, clerical, and contract support to the legal team: prepare, proofread, encode, track, and execute contracts (including DocuSign); handle filings and submissions to courts and government agencies; manage mail, logs, and proof of service; coordinate with business units and stakeholders on legal queries and proceedings; assist counsels with meetings and other assigned legal tasks.

Lead QA activities for analytics and data platforms: design and execute test plans, perform SQL-based data validation, log and track defects, provide QA sign-off for UAT, maintain QA artifacts, and collaborate with analysts and stakeholders to ensure data quality and SLA compliance.

Monitor and triage security alerts from SIEM and other tools, perform incident investigation and forensics, document cases and escalate appropriately, support containment and remediation, and recommend detection tuning and SOC process improvements.

Provide remote project coordination and virtual assistant support: manage project databases, track timelines and deliverables, schedule meetings across time zones, organize Excel data and reports, take and distribute meeting minutes, follow up on action items, and communicate between the US office and stakeholders with daily standups and follow-ups.

Lead and define the account/region quality program, manage a global quality team, ensure contractual audit compliance and KPIs, drive quality improvement initiatives, partner with operations, data science, and business development, establish governance, conduct assurance audits, and mentor staff to improve contact center performance and client satisfaction.