Top Remote Jobs in Davao City

Process and manage lab test orders, coordinate with diagnostic labs and vendors, monitor internal dashboards, troubleshoot and escalate system issues, provide customer support via chat/email (occasional voice), maintain SLA standards, assist with operational tasks and documentation, and collaborate cross-functionally using tools like Google Docs, Linear, and Slack.

Manage and resolve alert transactions in the PSP system: locate transactions, issue refunds, cancel subscriptions, document chargebacks and other outcomes, communicate with merchants, and propose process improvements to streamline alert handling.

Lead design and optimization of scalable ETL/data pipelines across on-premise and cloud environments, implement Microsoft Fabric solutions, build Power BI reports and unified data models, manage integrations and migrations (including Dynamics/Dataverse), ensure data quality/security/governance, troubleshoot and automate workflows, engage customers for requirements and delivery, and mentor team members.

Drive sales of full-stack payments solutions across India and APAC for banks, processors, card issuers and acquirers. Build pipeline, engage senior stakeholders, collaborate with ISV partners to design HPE NonStop infrastructure plus payments application integrations delivered via HPE GreenLake, and negotiate/close complex transaction-priced, as-a-service deals.

Lead IT sourcing and vendor lifecycle for SaaS, cloud, infrastructure, telecom, and IT services. Negotiate enterprise agreements, manage contracts and SLAs, drive cost savings and cash optimization using AI-enabled analytics and automation, and partner with Finance, IT, and Legal to enforce procurement governance and mentor junior team members.

Provide 24/7 technical customer support for Hack The Box platforms: reproduce and triage user issues, communicate via Intercom/Discord, open JIRA tickets, escalate to engineering/infra, and maintain platform familiarity while covering occasional weekend shifts.

Own and operate the firm's corporate IT and selected web properties: systems inventory, access controls, backups, monitoring, Cloudflare and AWS operations, CMS/website releases, endpoint and SaaS administration, AI tool lifecycles, security hygiene, support for employees, vendor coordination, and documentation of runbooks and incident procedures.

Edit short- and long-form video for ads, social, tutorials, and brand storytelling. Create platform-native variations, add graphics/subtitles/motion, perform color and audio cleanup, optimize metadata for discoverability, manage assets and stakeholder feedback, and collaborate with cross-functional content teams.

Own escalation management across air, hotel, fulfillment, and rapid response channels. Document and manage incidents, draft SOPs, monitor multiple queues, coordinate schedule-change workflows, and liaise with airlines, hotels, partners, and customers via phone, email, and chat. Service complex bookings and apply judgment to Hopper fintech products like Cancel for Any Reason and Price Freeze.

Manage Newsroom Philippines and support Public Affairs by producing and editing communications, building media and stakeholder relationships, coordinating events and logistics, monitoring issues and crises, training volunteers and councils, and providing strategic reports and recommendations to leadership.