Top Remote Jobs in Caloocan

Build, maintain, and QA responsive HTML/CSS email templates and direct-mail assets in Iterable. Develop reusable modular components, optimize performance, troubleshoot rendering across inboxes and devices, and support dark mode and accessibility. Connect Iterable with martech and community platforms through APIs, webhooks, iFrames, Make, and Zapier. Collaborate with designers and strategists to assess feasibility, improve customer experience, and support lifecycle automation.

Investigate escalated customer billing complaints involving installers and sales representatives, coordinate with EPCs, customers, CX, CAT, Finance Operations, and Accounting, and recommend resolutions. The specialist reviews system data and customer information, identifies recurring EPC and sales patterns, performs complaint analysis, secures leadership approval, and improves processes to resolve issues and protect customer experience and financial outcomes.

Own and improve the Command|Alert alerting platform, including rule evaluation, anomaly detection, event correlation, reliable Kafka and OpenSearch pipelines, and downstream notifications. Convert security and network telemetry into usable topologies and dependency maps, support LLM-based alert generation, resolve production issues, lead reliability improvements, deliver independent projects, and mentor engineers while shaping technical direction.

Reviews, approves, rejects, categorizes, and tags user-generated video, image, and text content according to platform standards. Conducts safety and compliance reviews of datasets, AI characters, and workflows; responds to internally flagged violations; documents moderation decisions; and participates in regular manager check-ins. The role involves frequent exposure to NSFW content and requires sound judgment, strong English comprehension, and familiarity with online content moderation.

Handle customer support cases across email, chat, and marketplace channels. Investigate order, shipping, damage, return, refund, and replacement issues using carrier, warehouse, and marketplace systems. Review AI-generated support responses, maintain help center content, and improve automation workflows. Protect marketplace account health, meet response and resolution SLAs, identify recurring logistics problems, and communicate clearly and empathetically with customers.

Designs, builds, tests, and deploys AI and automation solutions that improve internal business processes. The role integrates Microsoft Copilot Studio, Power Automate, Microsoft 365, enterprise applications, APIs, databases, and business data platforms. It also measures solution effectiveness, promotes AI adoption through coaching and demonstrations, evaluates emerging technologies, and collaborates with international stakeholders and project teams to deliver measurable business outcomes.

Provides comprehensive administrative support to the US Sales Team, including email, phone, calendar, travel, meeting, document, bookkeeping, social media, marketing, and project coordination. Manages complex schedules, prepares correspondence and meeting materials, tracks expenses and invoices, and supports executive communications. Requires at least two years of executive assistance experience, preferably in mortgage or financial services.

Drive B2B SaaS and ERP sales to U.S. customers from prospecting through closing. Responsibilities include outbound outreach, researching prospects, engaging executives, conducting discovery and presentations, qualifying opportunities, managing CRM pipelines, preparing proposals, negotiating, coordinating with technical teams, building customer relationships, and reporting sales activity.

Design intuitive mobile and web interfaces: conduct product discovery and user research, create wireframes, flows, high-fidelity prototypes in Figma, run usability testing, collaborate with PMs and developers, and ensure design consistency and implementation.

Designs and launches hospitality websites for customers using an in-house website builder. Manages multiple onboarding projects, timelines, records, customer communications, escalations, website troubleshooting, and service improvements. Creates branded visual elements with design tools, researches content, publishes quality websites, and collaborates with internal teams. The role combines website design, customer service, project coordination, problem-solving, and process improvement in a fully remote environment.