Top Tech Jobs & Startup Jobs in Tijuana

Designs and builds end-to-end Forward Deployed Engineering curriculum projects for experienced production engineers. Responsibilities include defining learning goals, technical infrastructure, environments, databases, datasets, submission guidelines, and assessment rubrics. Collaborates with learning designers, evaluates modern technical tools, ensures curriculum relevance, and supports sales and marketing enablement. Requires real-world ownership of enterprise AI deployments from initial client engagement through production adoption, strong technical writing, cross-functional communication, and mentoring experience.

Build and operate backend systems, shared services, APIs, libraries, and developer tooling on the platform team. Identify automation opportunities, improve reliability and scalability, resolve performance and production issues, manage security fixes and dependency upgrades, and support other engineering teams. Use AI coding tools extensively while critically reviewing generated code and maintaining strong judgment around architecture, concurrency, databases, and system reliability.

Supports Cerby’s automation platform by monitoring queues and alerts, troubleshooting failed executions, analyzing logs, adjusting selectors and flow parameters, and collaborating with engineering and support teams. The role also contributes to testing, quality assurance, documentation, and proactive resolution of automation reliability issues. It requires JavaScript experience, web debugging, REST APIs, JSON, monitoring tools, version control, and ticketing systems, with evening and weekend rotational support availability.

Performs journal entries, reconciliations, month-end and year-end close activities, financial reporting, fixed asset accounting, audit support, and statutory reporting. Ensures compliance with accounting standards and internal controls while analyzing accounting KPIs and supporting process improvements. Collaborates with Finance, Controlling, Payroll, and Corporate Accounting teams to maintain accurate and timely financial records.

Serve as a trusted technical advisor for customers evaluating Akamai’s web performance and cloud security solutions. Manage pre-sales technical processes, deliver technical demonstrations, develop proposals, lead customer analysis reports and proofs of concept, and design solutions aligned with customer requirements. Collaborate with sales teams to create opportunities, support product adoption, and drive account growth while maintaining customer satisfaction and retention.

Manage B2B client relationships, onboarding, adoption, retention, renewals, and customer satisfaction. Track customer health metrics, proactively resolve issues, identify cross-sell opportunities, and collaborate with Sales, Support, Product, and Engineering. Represent customer needs to Product teams, configure solutions, improve internal processes, and contribute to the growth of the Customer Success function.

Lead technical discovery, customized demonstrations, and proofs of value for enterprise CTEM customers. Map vulnerability, asset, ticketing, and remediation workflows; integrate customer tools; prove exposure-management outcomes using customer data; and communicate findings to engineers, CISOs, and executives. Maintain presales deal information, provide product feedback, create reusable demo and POV assets, and expand expertise into third-party risk management and cyber risk quantification.

Provides administrative and operational support to sales teams by managing leads, customer accounts, orders, reports, documentation, scheduling, data entry, and customer inquiries. Coordinates with sales representatives, account managers, and internal teams to resolve issues, track performance, process orders, and maintain accurate records. Requires strong organization, communication in English and Spanish, customer service, analytical, and computer skills.

Coordinates inbound and outbound shipments, tracks deliveries, manages inventory records and restocking, prepares shipping and customs documentation, communicates with vendors and customers, maintains logistics systems, generates operational reports, and supports cost-saving and workflow improvement initiatives.

Provides senior operational HR leadership across Latin America, managing complex employee relations, organizational changes, country expansions, legislative compliance, works council processes, governance, and HR transformation. Partners with HRBPs, Legal, Payroll, business leaders, and Global People Services while coaching HR teams and improving scalable operational processes.