Top IT Jobs in Tijuana

Under direct supervision, supports onboarding by providing business updates, basic data analysis, and technical assistance. Monitors and maintains performance metrics, troubleshoots technical issues, escalates problems, and notifies leadership when issues arise. Uses Office 365 and general IT troubleshooting to support team operations.

Lead IT operations across six Latin American countries, owning strategy, cloud and infrastructure, cybersecurity governance, service delivery, budgets, vendor management, and regional IT team development.

As an IT Support Specialist, you will provide Level 1 and 2 support, manage IT operations including Microsoft 365, troubleshoot tech issues, and ensure security in a fast-paced environment.

Provide IT support and administrative ticket triage for a US-based team. Install, configure, and maintain laboratory IT systems; ensure availability, performance, security, and data integrity. Manage cloud infrastructure, implement security controls and compliance (FDA, GDPR, HIPAA), automate tasks with scripting, and maintain backup and disaster recovery procedures.

Lead and manage on-site IT technicians supporting the BladeAssure platform across manufacturing sites. Ensure system uptime and ITSM practices, manage vendor support and releases, maintain LAN/Wi-Fi, cameras, displays and edge compute, run incident/outage communications, document SOPs, and drive continuous improvement and asset lifecycle management.

Perform outbound B2B prospecting (cold calls, email, LinkedIn) to identify and qualify decision-makers for MSP, cybersecurity, cloud, and IT services. Build prospect lists, maintain CRM records, book meetings for Account Executives, and meet outreach and pipeline KPIs while collaborating with marketing and sales leadership.

Identify and prospect enterprise IT and mid-market accounts through high-volume outreach, perform technical discovery using BANT/MEDDPIC, communicate value of infrastructure solutions (servers, cloud, storage, networking, cybersecurity), manage pipeline to deliver 15 qualified meetings/month and £100,000 monthly revenue, handle full-cycle qualification, upsell/cross-sell, and provide market intelligence on cloud and AI trends.

Serve as trusted advisor for IT onboarding, ensuring positive end-user experiences by provisioning hardware, software, IDs, network access, and licenses. Coordinate with talent acquisition, hiring managers, suppliers, and Finance; manage Quickbase records, troubleshoot access/licensing issues, recommend process improvements, and support post-onboarding needs and system changes.

Lead the IT function for a remote-first agency, building infrastructure, security posture, and compliance systems while managing tools and vendor relationships for 200 staff across multiple agencies.

Provide IT support and device lifecycle management for Colombia: procure, deploy, secure, and manage macOS/Windows devices; administer Google Workspace and MDM; respond to Jira tickets; run onboarding/terminations; support audits and security controls; participate on-call and improve IT processes.

Lead lifecycle, governance, and continuous improvement of global enterprise applications (ERP, HRIS, Finance, Procurement, Legal). Drive standardization, platform rationalization, vendor management, and cross-team collaboration to ensure scalability, security, reliability, and KPI-driven cost efficiency and user experience.