Top Tech Jobs & Startup Jobs in Mexico City

Serve as the regional GRC lead for Mexico City (or San Francisco), managing regional regulatory relationships, implementing and monitoring security controls, maintaining security documentation, driving automation for compliance, and executing hands-on security work while partnering with global InfoSec and business teams.

Provide bilingual (Spanish/English or Portuguese/English) partner support for hotel partners: resolve issues across voice/chat/email/case systems, onboard new partners, document cases, escalate recurring problems, recommend product value-adds, and suggest process improvements during a six-month temporary assignment.

The Advertising Sales Manager will generate new business, manage existing accounts, structure deals, and coordinate with teams to exceed revenue goals.

Provide multi-channel technical support for Milestone customers and partners: troubleshoot software, OS, virtualization, networking, storage, and databases; document cases; update customers; escalate complex issues; build product knowledge and deliver professional customer service while working hybrid from the Mexico City office.

The General Manager will lead the establishment of Dandy's Mexico entity, develop growth strategies, build customer relationships, manage operations, and ensure regulatory compliance.

The role involves supporting Customer Success operations by executing tasks, providing end-user support, and proposing process improvements within a fast-paced environment.

Manage and execute product testing projects: define scope, develop test programs, coordinate lab and administrative activities, communicate technical issues with clients, resolve compliance concerns, prepare reports and follow-up procedures, develop test methods/equipment, and train or supervise staff while applying continuous improvement.

Build end-to-end full-stack AI features on a Ruby on Rails backend and React frontend, design and run experiments (A/B tests and AI evaluations), implement AI infrastructure for reliable LLM inference, and iterate quickly to scale production-ready LLM-powered products.

Lead and scale a technical support organization, manage managers and senior ICs, own escalations and SLA performance, and partner cross-functionally with Engineering, Product, and Customer Success. Build scalable processes, staffing models, and escalation frameworks; use operational metrics and customer feedback to drive improvements. Ensure team can troubleshoot integrations, APIs, SSO/SCIM, identity systems, and cloud environments, and influence product changes to improve supportability.

Manage planning, development and execution of mid-to-large capital engineering projects for manufacturing. Define technical solutions, budgets and schedules, ensure adherence to standards, lead cross-functional teams, and oversee engineering resources and people development.