Top Tech Jobs & Startup Jobs in Mexico City

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Own Remitly’s Mexico compliance program across AML/CFT, sanctions, KYC/CDD, consumer protection, partner oversight, regulatory reporting, and licensing readiness. Serve as primary liaison with CNBV, UIF, and other Mexican authorities; oversee partner due diligence and monitoring; support regulatory examinations; and embed compliance-by-design with Product and Engineering. Provide regional support across Latin America and the Caribbean while advising business, legal, and global compliance teams.

Lead product design discovery and delivery for complex advertising technology workflows. Responsibilities include customer research, opportunity identification, ideation, prototyping, high-fidelity design, validation, engineering collaboration, design system development, AI-native experiences, and mentoring designers. The role partners closely with Product, Engineering, Research, leadership, and customers while working hybrid from Smartly’s Mexico City office.

Leads specialized enterprise sales pursuits by building pipelines, prospecting, negotiating, and closing complex software and services opportunities. Partners with account managers, supports business development, manages strategic customer relationships through executive level, forecasts revenue, develops quota objectives, and positions solutions against competitors. Requires consultative selling expertise, account planning, project management, and extensive experience selling high-value IT solutions and services.

Generate and qualify new B2B business opportunities for Airwallex’s Growth segment in Mexico. Responsibilities include prospect research, outbound outreach across phone, email, and social media, discovery conversations, relationship building, appointment setting, and qualified pipeline generation for Account Executives. The role also partners with Marketing and cross-functional teams on campaigns, localization, messaging, and go-to-market strategy for the Mexican market.

Advocate for learners and administrators by translating user signals into platform improvements. Partner with Product, Engineering, Support, Marketing, and customer-facing teams on feature-launch readiness, issue triage, escalation resolution, operational process improvements, and internal tools. Analyze quantitative and qualitative support data, communicate insights to stakeholders, influence product roadmaps, and develop scalable, user-centered solutions.

Lead vision, strategy, and execution for AI-powered features in Coupa's Supplier Network. Drive two-sided marketplace growth, monetization, trust/identity, and product-led growth by partnering with engineering, AI/ML, data science, and commercial teams. Define success metrics, engage customers, and monitor AI and marketplace trends to increase liquidity, revenue, and platform differentiation.

Develop and execute LATAM partner marketing programs, including webinars, demand generation campaigns, enablement sessions, events, and social initiatives. Coordinate co-marketing with cloud and channel partners, collaborate with sales and cross-functional leadership, promote events, and analyze campaign performance through metrics and OKRs. The role requires external-facing marketing experience, strong communication and project management skills, CRM proficiency, data analysis ability, and up to 20% travel.

Leads MetLife Mexico’s integrated corporate communications strategy, strengthening reputation, leadership credibility, employee engagement, media visibility, and brand trust. Oversees internal and external communications, public relations, media relations, thought leadership, content, agencies, and communications measurement. Partners with senior leaders and cross-functional teams to support business growth, transformation, sales enablement, and stakeholder engagement while managing reputational issues and guiding a high-performing communications team.

Lead end-to-end merchant implementation projects: design and build scalable API-based payment integrations, troubleshoot technical and operational issues, collaborate with Sales/Product/Engineering, and improve delivery quality by identifying patterns and sharing insights.