Top Tech Jobs & Startup Jobs in Leon

Manage end-to-end quantitative market research projects from kickoff through raw data delivery. Responsibilities include understanding client objectives, designing research solutions, coordinating questionnaire development and fieldwork, communicating with clients and internal teams, tracking timelines, onboarding clients to the platform, maintaining relationships, and improving processes and workflows. The role serves clients across North America hours and may require occasional weekend availability.

Design and rapidly iterate high-performing paid social creative for Meta, Instagram, and other channels. Create statics, carousels, short-form video clips, and multiple variations based on performance insights. Monitor Meta Ads Manager, analyze competitors and trends, and use data to guide creative decisions. Partner with founders and marketing teams on messaging and testing, own execution from concept through launch, and build reusable templates and winning ad formats.

Monitor and manage high-volume support ticket queues, including SLA performance, backlog, aging, assignment, routing, workload balancing, escalations, and customer updates. Analyze operational metrics, identify service risks, coordinate corrective actions across technical teams and leaders, maintain dashboards and procedures, and recommend workflow, automation, routing, and self-service improvements. The role requires sound judgment, strong communication, and independent decision-making across extended-hours operations.

Build and maintain automated quality engineering for a distributed enterprise decision-intelligence platform. Develop API, integration, end-to-end, performance, reliability, security, accessibility, and AI evaluation tests across cloud, containerized, on-premises, and air-gapped environments. Establish CI/CD quality gates, validate knowledge-layer and model behavior, detect hallucinations and citation issues, support software assurance, analyze defects, and produce objective release-readiness evidence for global and federal deployments.

Leads global mobility and immigration programs, including international assignments, relocations, remote work abroad, immigration, and Employer of Record arrangements. Develops policies, ensures regulatory compliance, manages vendors, audits cases, analyzes mobility data, advises senior leaders, and partners with legal, security, finance, and People & Culture teams. Provides coaching and oversees compensation-related mobility initiatives across regions.

Conduct high-volume outbound cold calling and prospecting to identify business owners and decision-makers, build a self-sourced pipeline, present advertising solutions, schedule appointments, follow up, and close new business. Maintain accurate CRM records and meet daily, weekly, and monthly activity and revenue targets in a metrics-driven remote environment.

Provides telephone, email, and remote diagnostic support for company software. Troubleshoots technical issues, assists with integrations, configuration, customization, and product usage, educates customers, tracks tickets, meets service-level agreements, and follows through to resolution and customer satisfaction. The role requires strong communication, SaaS and API knowledge, Google Workspace expertise, organization, problem-solving, and the ability to work independently in a remote environment.

Investigate fraud, transaction, credit, and dispute cases; resolve sensitive escalations across multiple channels; execute account actions using backend tools; maintain SOPs, job aids, macros, and workflows; conduct QA reviews; document cases for auditability; analyze metrics; identify process improvements and automation opportunities; and partner with Compliance, Legal, Product, Engineering, and support teams.

Own LinkedIn, X, Instagram, and email growth from strategy through execution. Write and publish content, manage email flows and segmentation, build landing pages and opt-in offers, optimize the funnel, run weekly tests, report performance, and manage contractors as the channels scale. Success is measured by subscriber growth, booked admissions calls, applications, and enrollments.

Manage organizational data protection and GDPR compliance. Responsibilities include training staff, leading compliance projects, conducting security audits, advising on data protection impacts, maintaining processing records, reviewing processor agreements, communicating data subject rights, liaising with supervisory authorities, and coordinating data breach response and notifications.