Top Operations Management Jobs in Malaysia

Manages shared-services finance operations including accounts payable, travel and expense, intercompany, fixed assets, leases, bank reconciliations, master data, controls, and audit readiness. Oversees service levels, issue resolution, compliance, continuous improvement, automation, and team coordination. Partners with Finance, Procurement, business units, and global stakeholders to ensure accurate, timely, and controlled transactional finance delivery.

Oversee end-to-end securities and investment product operations, including trade processing, clearing, settlement, corporate actions, custody reconciliation, controls, reporting, audits, and regulatory engagement. Lead process improvements, system enhancement requirements, new product operational readiness, and operations team development. Manage relationships with regulators, custodians, registrars, fund houses, and other market counterparties while ensuring accurate, compliant, and timely operations.

Develop regional partnership strategy across 15 markets, create operating frameworks and playbooks, lead pipeline and ROI analytics, and provide data-backed recommendations to leadership. The role partners with growth, product, finance, and legal teams to remove execution bottlenecks and ensure consistent cross-market delivery.

Oversee portfolios of Generative AI data operations projects, managing delivery, capacity planning, vendors, budgets, quality, risks, automation, and client reporting. Coach project managers and coordinators, collaborate with recruiting and finance, enforce data security and compliance, and improve processes across distributed teams.

Leads global commercial operations by standardizing SOPs, implementing AI and automation, managing cross-market change, and delivering operational transformation projects. Partners with Product, Engineering, Data, and regional commercial teams to improve workflows, establish KPIs, increase productivity, and optimize vendor ROI across e-commerce and on-demand retail markets.

Leads day-to-day manufacturing operations across safety, quality, delivery, cost, and P&L performance. Drives Lean manufacturing, automation, digitalization, data analytics, continuous improvement, and NPI readiness. Builds organizational capacity, develops large operational teams, ensures ESH compliance, and aligns operational policies with long-term business goals in a high-mix, low-volume manufacturing environment.

Leads multi-tier operations training programs across regional food and beverage locations. Responsibilities include curriculum design, onboarding, leadership development, field coaching, training analytics, operational standardization, vendor management, and executive reporting. Partners with operations, quality, supply chain, HR, and headquarters learning teams to improve store performance, service quality, compliance, and talent pipelines. Requires regular travel across regional locations and fluency in English and Mandarin.

Leads regional procurement and supplier management across Southeast Asia. Responsibilities include developing sourcing strategies, managing logistics vendor performance and KPIs, conducting supplier reviews, implementing corrective actions, overseeing contracts and renewals, mitigating risk, and advancing sustainability initiatives. The role manages two direct reports and partners with regional procurement and operations leaders to improve cost, service quality, compliance, and operational efficiency.

Manages marketing automation and CRM platforms, campaign processes, data integrations, lead routing, and email marketing execution. Develops audience segmentation, nurture campaigns, event follow-ups, A/B testing, landing pages, and forms. Tracks campaign performance, operational KPIs, marketing pipeline, and revenue impact while delivering reports and recommendations. Partners with sales and regional marketing teams to improve processes, data quality, compliance, and marketing technology capabilities.

Lead and manage country-level logistics operations including planning, staffing, budgeting, compliance, customer relationship management, 2PL and supplier network expansion, business continuity, process improvements, performance metrics, and people leadership to drive operational excellence, financial performance and sustainable growth.

Leads high-volume assembly manufacturing operations across safety, quality, delivery, and cost. Manages production resources, scheduling, capacity, ramp-ups, NPI, product transfers, process qualifications, quality improvement, EHS compliance, and continuous improvement. Develops assembly teams through coaching, training, performance management, and succession planning while collaborating with Engineering, Quality, Supply Chain, Planning, and Maintenance. Supports digital manufacturing initiatives and drives productivity, yield, capacity, and cost improvements.

Leads compliance operations across KYC, transaction surveillance, and fraud risk management. Builds and develops the team, owns hiring and performance management, oversees QA and case decision quality, defines KPI and management-information frameworks, monitors backlogs and SLAs, and drives process improvements including threshold tuning, workflow redesign, automation, and responsible AI adoption.

Lead IKEA Kuching’s Fulfilment, Customer Experience, and IKEA Food functions while preparing for a new-store opening. Manage large, diverse teams; drive operational excellence, productivity, profitability, customer satisfaction, order fulfilment, product availability, delivery experiences, food quality, and service standards. Use customer insights and operational analytics for continuous improvement, develop future leaders, manage succession planning, and contribute to IKEA’s growth in East Malaysia.

Manage multi-platform e-commerce storefronts, with a focus on Shopify. Responsibilities include product listing creation and optimization, keyword research, promotional campaigns, order and fulfillment coordination, sales and conversion analysis, pricing optimization, and platform policy compliance. The role supports cross-border B2C e-commerce growth across international markets.

Manage Salesforce Sales Cloud and CPQ operations supporting Deal Desk, Sales, Order Management, Pricing, and Packaging teams. Provide complex deal support, troubleshoot quoting and integration issues, manage CPQ cases and data corrections, document processes, train users, support testing and releases, and improve quote-to-cash workflows. Partner with technology, product, pricing, and business stakeholders to resolve recurring issues and maintain effective governance across Salesforce and NetSuite.

Leads APJ import, export, and trade compliance operations, serving as a regional subject matter expert for business teams, brokers, and carriers. Manages broker programs, internal controls, audits, investigations, regulatory changes, training, customs queries, and compliance projects. Supports market access, legal entity setup, process improvements, and regional strategy while maintaining regulatory relationships and records. The role requires extensive trade compliance experience, knowledge of US and APAC regulations, and up to 20% travel.

Manage and optimize multiple e-commerce storefronts for Australia, Europe, and US: create and optimize listings, run promotions and ads, monitor orders and fulfillment, analyze sales and conversion data, ensure platform policy compliance, and continuously improve product and pricing strategies.

The Operations Manager leads Merchant Operations, ensuring efficiency across teams, managing project timelines, and improving operations while addressing issues proactively.

Lead and develop trade compliance operations in Kuala Lumpur, ensuring high-quality execution, team management, and governance of trade compliance activities while supporting continuous improvement efforts.

The Operations Manager oversees outsourced manufacturing, driving operational excellence, optimizing procedures, managing partner relationships, and addressing challenges while leading continuous improvement initiatives.

Leads end-to-end air cargo, warehouse, ramp, and ground operations. Responsibilities include supervising teams and handling partners, optimizing flight capacity and payload, managing cargo transfers and ULD inventory, ensuring customs and aviation compliance, preparing for audits, and resolving disruptions, damaged cargo, and claims. Requires strong operational leadership, negotiation, rapid decision-making, and cross-functional coordination in high-pressure environments.

Owns business operations systems, project tracking, SOP governance, process improvement, product rollout support, and cross-functional enablement. The role builds scalable workflows, maintains Notion project infrastructure, coordinates enterprise client processes, manages spreadsheet reporting, and improves documentation and accountability across departments. Requires an experienced, systems-oriented operator comfortable with ambiguity, data, AI tools, and AdTech environments.

Leads Azure cloud database and platform operations, including governance, administration, optimization, incident and change management, automation, performance tuning, and service reliability. Guides cloud adoption and modernization, advises application teams on architecture and best practices, resolves complex issues, supports 24/7 operations, and develops team capabilities through technical leadership and mentorship.

Leads regional fulfillment analytics and performance operations across Malaysia, the Philippines, and Indonesia. Responsibilities include defining KPIs, resolving data-quality issues, managing stakeholder data requests, conducting UAT, building automated Looker dashboards, supporting process improvements, documenting workflows, and coaching team members. The role requires strong SQL, Looker, Excel, and data-analysis skills, with supply chain or warehouse operations knowledge and optional Python, R, predictive analytics, and machine learning experience.

Leads cross-functional global supply chain projects for new product industrialization and market delivery. Responsibilities include managing project plans, production readiness, timelines, risks, budgets, resources, suppliers, and stakeholder communications. The role supports continuous improvement, project governance, and operational execution across manufacturing engineering, procurement, and supply planning teams.