Top IT Jobs in George Town

Provides Level 2 infrastructure support for Windows and Unix servers, databases, hardware, virtualization, and hybrid cloud environments. Responsibilities include incident and problem management, patching, performance monitoring, capacity planning, disaster recovery, dashboard creation, and automation of health checks and maintenance. The role supports manufacturing systems, improves monitoring and reliability, collaborates with Level 3 experts, and applies AI-driven solutions. Flexible availability for 12-hour shifts is required.

Provide L2 operational support for database systems, including incident, request, change, and problem management. Install, upgrade, patch, monitor, secure, and troubleshoot databases while maintaining availability and service-level targets. Manage access and backups, improve monitoring and operational procedures, create database reports and dashboards, and participate in 24/7 shift coverage and major incident response. Use AI and agentic solutions to automate workflows and improve IT operations reliability.

Develops, configures, tests, debugs, maintains, and supports HR and payroll software systems. Responsibilities include Workday configuration and integrations across recruiting, compensation, performance, and talent management; requirements analysis; system design; coding; UAT; troubleshooting; system upgrades; and operational support. The role collaborates closely with HR subject matter experts and business partners to design effective solutions and resolve complex issues.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

The posting provides extensive information about Quess Corp and its business divisions but does not include role-specific responsibilities, qualifications, technologies, compensation, travel, or clearance requirements for the Team Lead, IT position.

Leads complex IT infrastructure and workplace technology projects from requirements and design through procurement, construction, commissioning, acceptance, and handover. Coordinates IT, facilities, security, construction, consultants, contractors, carriers, and vendors while managing scope, schedule, budget, risks, quality, procurement, testing, documentation, and operational readiness. The role requires broad knowledge of networks, AV, structured cabling, security systems, Microsoft Teams Rooms, building interfaces, and construction processes.

Provides site-level IT support by troubleshooting user issues, managing service requests, deploying and repairing devices, maintaining assets, and supporting networks, servers, printers, conference technology, and manufacturing systems. The role delivers L2/L3 infrastructure support, assists with projects and office technology changes, documents solutions, supports onboarding, coordinates vendors and procurement, and performs root cause analysis. Experience with Microsoft environments, Active Directory, LAN/Wi-Fi, endpoint devices, and infrastructure platforms is required or preferred.

Provide day-to-day IT support for employees, troubleshoot Windows and macOS hardware and software issues, set up and reformat devices, manage IT assets, support onboarding and account access, maintain device readiness, respond to support requests, and escalate complex problems.

Provides global IT service desk support through phone, chat, and self-service channels. Troubleshoots employee issues, manages access requests, monitors alerts, documents incidents, and escalates unresolved problems. Maintains knowledge-base content, develops training materials, supports ITIL processes, prepares outage reports, and recommends service improvements. The role requires collaboration across IT teams, strong customer communication, ServiceNow or equivalent ITSM experience, Active Directory familiarity, and flexible shift availability.

Leads IT service desk and end-user computing operations, including onboarding, offboarding, ticket management, escalations, security controls, and knowledge-base maintenance. Coaches service desk staff, drives continuous improvement, manages hardware and software assets, supports audits and license compliance, and oversees IT purchasing, vendor coordination, invoices, budgeting, and asset forecasting.

Provide L2 24/7 support for server and database operations on Windows and Unix/RHEL platforms. Manage incidents, requests, changes, and problems; maintain SLAs/KPIs; perform firmware/OS upgrades, patches, troubleshooting, monitoring, capacity planning, disaster recovery drills; produce reports/dashboards; and collaborate with Level 3 SMEs on improvement projects to ensure security, availability, and reliability of manufacturing systems.

Provide end-to-end IT support for PLM applications, including monitoring, troubleshooting, incident resolution, testing, access management, integrations, and workflow support. Maintain ITIL-based incident, problem, and change records while documenting knowledge and system procedures. Support PLM insourcing by transferring knowledge from external resources, reporting on system health and trends, and collaborating with global stakeholders. The role requires strong PLM expertise, communication skills, and occasional after-hours support during critical activities.

Provide remote helpdesk support for a distributed team across 30 countries, resolving hardware, software, account, access, network, and connectivity issues. Manage device lifecycles, SaaS administration, MDM, identity and access, security hygiene, vendor relationships, assets, licenses, documentation, and destination technology infrastructure. Coordinate with local teams and providers, support new-site launches, maintain service levels, and travel occasionally for major issues or upgrades.

Provide L2 database operations support across incident, request, change and problem management for 24/7 coverage. Install, upgrade, patch, monitor, troubleshoot and ensure availability, backups, access controls and security compliance. Meet SLAs and metrics, develop procedures, build operational reports and dashboards, and leverage AI/agentic solutions to automate workflows and improve IT operations efficiency.

Design, deploy, and maintain enterprise LAN, VoIP, WLAN and SD-WAN networks; configure switches, routers, wireless controllers and NGFWs; manage network monitoring and life-cycle asset management; troubleshoot performance issues; automate deployments with scripting; create documentation and diagrams; act as escalation point and collaborate with global teams.

Design, configure, and support global SAP PP/QM solutions and MES/shopfloor integrations. Translate business requirements into functional specs, manage master data, planning, production execution, and quality processes, ensure system stability, governance, training, SOX compliance, and drive digital manufacturing modernization across multi-plant environments.

Design, implement, and operate enterprise-scale Palo Alto firewall platforms and Panorama for global hybrid/multi-cloud environments. Lead segmentation, GlobalProtect VPNs, cloud security (AWS/Azure), incident resolution, automation (Python/Terraform/ARM/Bicep), compliance, and mentor regional teams while participating in 24x7 operations and lifecycle projects.

Lead end-to-end delivery of IT facilities and infrastructure projects, managing scope, schedule, budget, risks, vendors, and cross-functional stakeholders. Ensure compliance with standards, drive governance and continuous improvement, produce technical documentation, reports, dashboards and executive communications to support project decision-making.

The Lead Analyst in IT Finance will support the Finance team through data analysis, reporting, and financial operations related to IT financing activities.