Top Operations Management Jobs in Kuala Lumpur

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

The Operations Manager leads Merchant Operations, ensuring efficiency across teams, managing project timelines, and improving operations while addressing issues proactively.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

The Online Operations Manager will drive online commerce growth, maximize revenue and performance across marketplaces, manage operations and reporting, and implement AI tools for efficiency.

Lead 24x7 infrastructure operations, manage P1/P2 incidents and PIRs, ensure SLA/KPI compliance, handle customer escalations, govern vendors, mentor remote teams, and drive continuous service improvements with strong technical DC and ITSM knowledge.

Lead execution of unified Revenue Operations across Sales, Account Management, BD, and Marketing for APAC and EMEA. Own pipeline governance, forecasting, churn-risk management, integrated GTM BI, deal desk approvals, enablement adoption, and stakeholder alignment to drive reliable revenue outcomes and data-driven operational discipline.

Develop and execute brand positioning and messaging across digital channels. Manage media relations, build content ecosystems (Telegram, YouTube, TikTok), coordinate KOLs and partners, drive community-to-conversion strategies for trading products, and analyze metrics to optimize performance.

Lead regional People Operations across Southeast Asia and India, driving operational excellence in HR processes, payroll, compliance, HRIS data hygiene, work permit/immigration, and vendor management. Implement automation, SLAs, dashboards, and support change management and cross-functional projects to ensure accurate contracts, audit readiness, and scalable people systems.

Design, implement, secure, automate and optimize the bank's hybrid cloud environment. Build IaC (Terraform/CloudFormation/Bicep), CI/CD-enabled platforms, support migrations, harden cloud security (IAM, Zero Trust), monitor operations, ensure governance/compliance, implement HA/DR, and drive cloud cost optimization (FinOps).

Lead and manage daily remittance/payment operations to ensure accurate, timely execution and regulatory compliance. Oversee controls, risk management, AML reporting, and performance against KPIs. Drive process improvements, resource planning, staff development and transformation programmes to optimise efficiency and prevent fraud/losses.

Manage and maintain IT infrastructure and applications, including network facilities and server OS. Configure, install, upgrade, and troubleshoot hardware (servers, laptops, switches, routers). Administer web system hardware and provide on-site and remote technical support to internal users.

Manage IT infrastructure and applications, including network facilities, servers and OS, hardware installation and upgrades, and provide on-site and remote technical support to internal users.

Manage IT infrastructure and applications, provide technical expertise for network facilities, configure and maintain hardware and server operating systems, and deliver on-site and remote technical support to internal users.

Manage IT infrastructure, applications, and network facilities. Configure, install, maintain, and upgrade hardware and server OS. Administer web system hardware and server software. Provide on-site and remote technical support to internal users.

Manage end-to-end capital equipment projects: accept contracts, plan and publish schedules, mitigate risks, coordinate procurement, ensure quality and on-time delivery, lead cross-functional teams, handle installation and customer acceptance, and complete project documentation and wrap-up.

Drive process standardization and continuous improvement across shared services and operations. Lead/process-mapping, implement DX-enabled automation, manage stakeholder engagement, support ERP integrations and project delivery, provide training, and monitor standardized processes for quality and adherence.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Own Salesforce administration and enhancements, maintain sales systems SOPs, produce CRM reporting and pipeline insights, standardize cross-market processes, and train/support APAC sales teams to improve pipeline health and revenue intelligence.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

Manage and deliver impactful digital marketing campaigns for the AP Contraception brand, optimizing customer experiences through data-driven strategies and collaboration across markets.

The Sales Operations Manager will optimize sales processes, manage pipelines, provide analytical insights, and support revenue growth initiatives for BTSE.