Top IT Jobs in Ipoh

The Lead Analyst in IT Finance will support the Finance team through data analysis, reporting, and financial operations related to IT financing activities.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

The posting provides extensive information about Quess Corp and its business divisions but does not include role-specific responsibilities, qualifications, technologies, compensation, travel, or clearance requirements for the Team Lead, IT position.

Leads complex IT infrastructure and workplace technology projects from requirements and design through procurement, construction, commissioning, acceptance, and handover. Coordinates IT, facilities, security, construction, consultants, contractors, carriers, and vendors while managing scope, schedule, budget, risks, quality, procurement, testing, documentation, and operational readiness. The role requires broad knowledge of networks, AV, structured cabling, security systems, Microsoft Teams Rooms, building interfaces, and construction processes.

Provide day-to-day IT support for employees, troubleshoot Windows and macOS hardware and software issues, set up and reformat devices, manage IT assets, support onboarding and account access, maintain device readiness, respond to support requests, and escalate complex problems.

Leads IT service desk and end-user computing operations, including onboarding, offboarding, ticket management, escalations, security controls, and knowledge-base maintenance. Coaches service desk staff, drives continuous improvement, manages hardware and software assets, supports audits and license compliance, and oversees IT purchasing, vendor coordination, invoices, budgeting, and asset forecasting.

Provide remote helpdesk support for a distributed team across 30 countries, resolving hardware, software, account, access, network, and connectivity issues. Manage device lifecycles, SaaS administration, MDM, identity and access, security hygiene, vendor relationships, assets, licenses, documentation, and destination technology infrastructure. Coordinate with local teams and providers, support new-site launches, maintain service levels, and travel occasionally for major issues or upgrades.

Lead end-to-end delivery of IT facilities and infrastructure projects, managing scope, schedule, budget, risks, vendors, and cross-functional stakeholders. Ensure compliance with standards, drive governance and continuous improvement, produce technical documentation, reports, dashboards and executive communications to support project decision-making.