Top IT Jobs in Malaysia

Provide L2 24/7 support for server and database operations on Windows and Unix/RHEL platforms. Manage incidents, requests, changes, and problems; maintain SLAs/KPIs; perform firmware/OS upgrades, patches, troubleshooting, monitoring, capacity planning, disaster recovery drills; produce reports/dashboards; and collaborate with Level 3 SMEs on improvement projects to ensure security, availability, and reliability of manufacturing systems.

The Sr IT Engineer provides L2 support for database operations, ensuring system availability, managing incidents, and improving monitoring and reporting processes.

Develops Power Automate solutions for maintenance tracking, reminders, notifications, reporting, and Rewards & Recognition workflows. Assists the Training Coordinator with maintaining the compulsory HSE module tracker, monitoring completion, updating records, and following up on outstanding training. The role focuses on reducing manual work, improving data accuracy, and increasing process efficiency within the Maintenance and training functions.

Leads Asia Pacific IT Operations across end-user computing, endpoint management, service delivery, cybersecurity compliance, infrastructure enablement, and corporate application deployments. Manages regional teams, major incidents, escalations, problem and change management, budgets, vendors, projects, governance, and continual improvement. Ensures alignment with global IT standards while improving digital employee experience, operational maturity, security controls, service performance, and stakeholder satisfaction across a geographically distributed environment.

Provides hands-on IT support and maintenance for macOS, Windows, mobile devices, networks, office systems, and infrastructure. Troubleshoots hardware, software, Wi-Fi, VPN, and AV issues; supports office deployments and regional rollouts; manages vendors and IT documentation; and develops internal automation and AI solutions using Python or equivalent languages, APIs, and AI agents. Delivers training, coordinates projects, and improves employee IT service experiences.

The role involves providing L2 support for Windows and Unix server technologies, managing incidents and service requests, and enhancing operational excellence in data center environments through automation.

Paid internship supporting IT and digital solutions initiatives, including Power Apps development, Power Automate workflows, Power BI dashboards, SQL querying, data analysis, application testing, process automation, and digital transformation. The intern will gather requirements, troubleshoot and document solutions, collaborate with stakeholders, and contribute to continuous improvement projects while gaining practical experience in business applications and technology delivery.

Provides Level 2 application technical support across Asia Pacific, managing incidents, application operations, monitoring, configuration, SQL Server environments, batch workflows, and on-call services. The role collaborates with users, IT teams, suppliers, and project teams; leads troubleshooting, post-incident reviews, process improvements, reporting, and change management. It also develops automation scripts and supports business-critical applications while maintaining ITIL, audit, SLA, and legislative requirements.

Leads enterprise IT portfolio planning, prioritization, governance, reporting, financial oversight, risk and dependency management, resource planning, benefits tracking, and project closure. Provides executive decision support, challenges portfolio data quality, coordinates governance forums, escalates delivery concerns, and manages PMO or portfolio team members. Requires strong IT portfolio, program management, analytical, financial, stakeholder management, and governance capabilities.

Manages the IT portfolio register, project intake, reporting, governance tracking, financial and resource monitoring, risks, milestones, dependencies, and closure activities. Maintains accurate portfolio data, dashboards, documentation, and management reports while following up on incomplete or overdue information. Coordinates reviews, supports budgeting and governance readiness, identifies trends and exceptions, and escalates material risks. Provides reporting guidance to project teams and supports process improvements across Technology initiatives.

Leads IT administration operations, including departmental support, budget and expenditure tracking, procurement and vendor coordination, contract and renewal registers, training administration, management reporting, audit support, and records control. Manages the IT Administration team, allocates workloads, improves administrative processes, and coordinates with Finance, Procurement, HR, Legal, vendors, and Technology stakeholders. Ensures accurate documentation, timely follow-up, compliance with controls, and reliable service delivery.

Leads IT governance and compliance oversight, including policy lifecycle management, compliance monitoring, audit coordination, risk and control assessments, project and change governance, exception management, remediation tracking, and executive reporting. The role challenges unsupported compliance claims, escalates material risks, maintains governance and evidence registers, coordinates assurance activities, and guides Technology teams toward stronger, auditable controls. It also manages assigned team members and supports continuous improvement across a regulated airline technology environment.

As an IT Field Service Technician, you'll troubleshoot computer issues, provide first-level support, perform installations, and maintain system compliance while ensuring excellent customer service.

Supports cybersecurity and IT operational controls across the Asia-Pacific region. Responsibilities include coordinating vulnerability management and remediation, monitoring access and authentication controls, supporting disaster recovery testing, conducting third-party risk assessments, tracking incident response audit findings, and preparing security metrics and operating reports for regional leadership and the CISO team.

Leads and supports technology audit engagements from risk assessment and planning through reporting, issue assurance, and closure. Evaluates IT controls, security, infrastructure, applications, operations, governance, third-party risk, resilience, privacy, cloud, and emerging technologies. Develops audit findings and recommendations, engages senior stakeholders, monitors remediation, contributes to risk-based audit planning, expands data analytics testing, and supports board and management reporting.

Provides Level 2 technical application support across Asia Pacific, investigating and resolving incidents, monitoring and maintaining applications, supporting onboarding, testing, upgrades, and change processes. The role maintains documentation, performs trend analysis, coordinates with IT stakeholders, supports projects and automation initiatives, and provides on-call assistance for critical applications. Work involves hybrid office attendance in Kuala Lumpur and shifts aligned to Pacific-region business hours.

Provides IT infrastructure and application infrastructure expertise to Japanese clients across deal pursuit, transition, implementation, operations, monitoring, troubleshooting, and decommissioning. Resolves incidents, applies patches and security changes, maintains CMDB accuracy, designs moderately complex solutions, manages customer and vendor relationships, and leads projects and continual improvement initiatives. Requires Japanese and English communication skills, infrastructure knowledge, and experience with technologies such as Windows Server, Linux, Wintel, or SAP.

Provides IT infrastructure and application infrastructure support for Japanese clients, including server and network administration, SAP-related services, incident resolution, patch and security management, monitoring, CMDB maintenance, solution design, vendor coordination, and participation in customer transition and transformation projects.

The Project Management Officer will support the Project Manager by tracking project status, coordinating with stakeholders, preparing reports, and improving PMO processes.

Provides second-level onsite and remote IT support for employees, resolving incidents and service requests through ServiceNow. Responsibilities include desktop, mobile device, account, collaboration technology, hardware, asset, and infrastructure support; major incident response; documentation; user training; vendor coordination; project deployment; service improvement; and reporting. The role may provide on-call, weekend, after-hours, and occasional domestic travel support, and assist with team management and local IT initiatives.

Provides first-line IT support for hardware, software, account, connectivity, and Microsoft-related issues. Assists with device setup, deployment, onboarding, offboarding, troubleshooting, ticket documentation, IT asset management, user guides, workstation rollouts, system updates, and office technology setup. The role requires clear customer communication, confidentiality, adherence to security procedures, and collaboration with the IT team.

Own end-to-end customer software implementation projects across APAC, from scoping and kickoff through go-live and support handoff. Manage budgets, timelines, risks, change orders, documentation, stakeholder communication, and project status reporting across concurrent engagements. Serve as the primary customer contact, resolve blockers, coordinate cross-functional delivery teams, and collaborate with finance on invoicing. Contribute to improving implementation processes, templates, tools, and the APAC delivery playbook.

Provide L2 database operations support across incident, request, change and problem management for 24/7 coverage. Install, upgrade, patch, monitor, troubleshoot and ensure availability, backups, access controls and security compliance. Meet SLAs and metrics, develop procedures, build operational reports and dashboards, and leverage AI/agentic solutions to automate workflows and improve IT operations efficiency.

Leads incident and service request management for enterprise data centre and cloud services. Responsibilities include prioritizing tickets against SLAs, coordinating resolutions, communicating with users, analyzing service and interaction data, identifying trends and root causes, and creating dashboards and reports. The role also supports ITSM process improvement, stakeholder communication, and continuous service enhancement while working on a 24/7 shift schedule.

Conduct IT, information security, and compliance audits across multiple regions. Assess ITGC design and effectiveness, perform interviews, walkthroughs, control and sample testing, prepare working papers, identify risks, recommend remediation, and follow up on findings. Review cybersecurity, data protection, business continuity, and third-party technology risks while collaborating with IT, R&D, security, compliance, and business teams. Help improve audit procedures and tools and undertake short-term business travel.