Top Operations Management Jobs in Johor Bahru

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.

Represents Global Supply Chain on product development projects, coordinating procurement, manufacturing engineering, tooling, testing, supply chain, servicing, and commercial operations. Leads project planning, risk mitigation, technical reviews, stakeholder communication, governance, budgets, schedules, ownership transfers, and continuous improvement. Provides guidance on manufacturing and procurement strategies, product development requirements, and operational initiatives while driving cross-functional teams toward timely deliverables.

Manage and administer outsourced services and commercial contracts for data centre property operations in Malaysia. Lead contract drafting, tender evaluation, negotiations, vendor performance management, dispute resolution, mobilisation, cost forecasting, and continuous improvement initiatives while supporting multi-site operational readiness and regional stakeholders.

The Operations Manager oversees outsourced manufacturing, driving operational excellence, optimizing procedures, managing partner relationships, and addressing challenges while leading continuous improvement initiatives.

Develop and execute brand positioning and messaging across digital channels. Manage media relations, build content ecosystems (Telegram, YouTube, TikTok), coordinate KOLs and partners, drive community-to-conversion strategies for trading products, and analyze metrics to optimize performance.

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

Lead resource planning and coordination for data center development, ensuring land, power, utilities, and permits are secured. Engage external stakeholders (utilities, regulators, landowners), manage permitting/licensing, align cross-functional teams, support budget and commercial decisions, and identify project risks and dependencies throughout project lifecycles.

The Operations Engineering Manager oversees operational processes, manages staff, ensures compliance with standards, and coaches the operations team for excellence.

Manage end-to-end operational planning and execution for a new semiconductor factory: lead cross-functional programs, ensure material and supply readiness, support production and quality, drive NPI readiness, monitor KPIs/costs, mitigate risks, and ensure on-time customer delivery.

Manage end-to-end capital equipment projects: accept contracts, plan and publish schedules, mitigate risks, coordinate procurement, ensure quality and on-time delivery, lead cross-functional teams, handle installation and customer acceptance, and complete project documentation and wrap-up.

Drive process standardization and continuous improvement across shared services and operations. Lead/process-mapping, implement DX-enabled automation, manage stakeholder engagement, support ERP integrations and project delivery, provide training, and monitor standardized processes for quality and adherence.

Plan and run growth initiatives and campaigns to drive user acquisition, engagement, and product growth for Earn products. Coordinate with product, marketing, customer service, and partners; monitor product performance; troubleshoot issues; track and analyze campaign effectiveness; support VIP/institutional onboarding; develop partner collaborations; and stay current on Earn, DeFi, and lending market trends.

Manage daily credit administration operations for the Malaysia–Singapore section, ensure regulatory and policy compliance, coordinate internal processes, drive efficiency and quality, handle administrative functions, maintain security standards, and escalate system or equipment issues to leadership.

Lead delivery and scaling of generative AI data programs across multiple projects: capacity planning, vendor management, quality consistency, process automation, financial control, risk mitigation, client reporting, and team enablement.

Lead and scale portfolios of generative AI data programs (collection, labeling, evaluation). Manage capacity planning, vendor SLAs, quality consistency, process automation, budgets, risk, stakeholder reporting, and coach PMs/coordinators while ensuring data security and compliance.

Lead sales operations for Malaysia and Singapore, driving performance management, returns and AR governance, incentive program administration, contract and SOP governance, process improvement, and team leadership to ensure operational rigor and commercial alignment.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Own Salesforce administration and enhancements, maintain sales systems SOPs, produce CRM reporting and pipeline insights, standardize cross-market processes, and train/support APAC sales teams to improve pipeline health and revenue intelligence.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

Manage IT infrastructure and applications, including network facilities, servers and OS, hardware installation and upgrades, and provide on-site and remote technical support to internal users.

The Sales Operations Manager will optimize sales processes, manage pipelines, provide analytical insights, and support revenue growth initiatives for BTSE.