Top Operations Management Jobs in Johor Bahru

Leads a team of 10–12 Partner Operations Associates and Senior Associates supporting healthcare payer operations. Responsibilities include recruiting, coaching, performance management, onboarding, workforce scheduling, quality and productivity monitoring, operational risk escalation, change management, and employee development. Maintains a limited personal caseload to stay current with prior authorization workflows and payer changes while partnering with operations leadership to improve customer outcomes and team performance.

The Operations Manager oversees outsourced manufacturing, driving operational excellence, optimizing procedures, managing partner relationships, and addressing challenges while leading continuous improvement initiatives.

Manage business operations supporting Service Delivery Organizations by analyzing performance metrics, developing reporting systems, preparing presentations, coordinating meetings, and driving process improvements. The role collaborates with cross-functional and internal and external stakeholders, ensures policy compliance, identifies operational inefficiencies, and applies industry best practices to improve productivity and service delivery.

Leads global supply chain operations across product development projects, coordinating procurement, manufacturing engineering, tooling, testing, supply chain, servicing, and commercial operations. Develops project scopes, schedules, budgets, risk mitigation plans, and manufacturing strategies; represents Global Supply Chain on project leadership teams; manages stakeholder alignment, milestone deliverables, transfers to sustaining operations, process improvement, and lessons learned.

Leads cross-functional global supply chain projects for new product industrialization and market delivery. Responsibilities include managing project plans, production readiness, timelines, risks, budgets, resources, suppliers, and stakeholder communications. The role supports continuous improvement, project governance, and operational execution across manufacturing engineering, procurement, and supply planning teams.

Owns business operations systems, project tracking, SOP governance, process improvement, product rollout support, and cross-functional enablement. The role builds scalable workflows, maintains Notion project infrastructure, coordinates enterprise client processes, manages spreadsheet reporting, and improves documentation and accountability across departments. Requires an experienced, systems-oriented operator comfortable with ambiguity, data, AI tools, and AdTech environments.

Leads Azure cloud database and platform operations, including governance, administration, optimization, incident and change management, automation, performance tuning, and service reliability. Guides cloud adoption and modernization, advises application teams on architecture and best practices, resolves complex issues, supports 24/7 operations, and develops team capabilities through technical leadership and mentorship.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.

Manages the APAC payroll operations function, ensuring accurate, timely, and compliant payroll processing across countries. Leads and mentors the payroll team, manages internal and external stakeholder relationships, oversees third-party payroll providers, monitors international payroll regulations, and implements best practices, KPIs, and SLA metrics. The role requires extensive Australia/New Zealand payroll expertise, global payroll implementation experience, analytical problem-solving, and proficiency with SAP and spreadsheet tools.

Represents Global Supply Chain on product development projects, coordinating procurement, manufacturing engineering, tooling, testing, supply chain, servicing, and commercial operations. Leads project planning, risk mitigation, technical reviews, stakeholder communication, governance, budgets, schedules, ownership transfers, and continuous improvement. Provides guidance on manufacturing and procurement strategies, product development requirements, and operational initiatives while driving cross-functional teams toward timely deliverables.

Manage and administer outsourced services and commercial contracts for data centre property operations in Malaysia. Lead contract drafting, tender evaluation, negotiations, vendor performance management, dispute resolution, mobilisation, cost forecasting, and continuous improvement initiatives while supporting multi-site operational readiness and regional stakeholders.

Own high-priority strategic and operational mandates across areas such as service delivery, commercial enablement, business performance, market development, product development, and cross-functional initiatives. Responsibilities include structuring ambiguous problems, developing recommendations, leading implementation, building dashboards and operating cadences, improving processes, tracking performance, and taking increasing ownership of functions, markets, or business areas.

Develop and execute brand positioning and messaging across digital channels. Manage media relations, build content ecosystems (Telegram, YouTube, TikTok), coordinate KOLs and partners, drive community-to-conversion strategies for trading products, and analyze metrics to optimize performance.

Manage IT infrastructure and applications, including network facilities, servers and OS, hardware installation and upgrades, and provide on-site and remote technical support to internal users.

Lead resource planning and coordination for data center development, ensuring land, power, utilities, and permits are secured. Engage external stakeholders (utilities, regulators, landowners), manage permitting/licensing, align cross-functional teams, support budget and commercial decisions, and identify project risks and dependencies throughout project lifecycles.

The Operations Engineering Manager oversees operational processes, manages staff, ensures compliance with standards, and coaches the operations team for excellence.

Manage end-to-end operational planning and execution for a new semiconductor factory: lead cross-functional programs, ensure material and supply readiness, support production and quality, drive NPI readiness, monitor KPIs/costs, mitigate risks, and ensure on-time customer delivery.

Manage end-to-end capital equipment projects: accept contracts, plan and publish schedules, mitigate risks, coordinate procurement, ensure quality and on-time delivery, lead cross-functional teams, handle installation and customer acceptance, and complete project documentation and wrap-up.

Drive process standardization and continuous improvement across shared services and operations. Lead/process-mapping, implement DX-enabled automation, manage stakeholder engagement, support ERP integrations and project delivery, provide training, and monitor standardized processes for quality and adherence.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Own Salesforce administration and enhancements, maintain sales systems SOPs, produce CRM reporting and pipeline insights, standardize cross-market processes, and train/support APAC sales teams to improve pipeline health and revenue intelligence.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

The Sales Operations Manager will optimize sales processes, manage pipelines, provide analytical insights, and support revenue growth initiatives for BTSE.